Katz's Deli & Market — Restaurant in Dover

I have ordered food/sandwiches here a handful of times and in my opinion has remained consistent. I had one issue ordering online (double charged) however the owner was very accommodating and handled issue quickly and without any further inconvenience. This was very much appreciated! I just went in today and ordered lunch in person, employee said give me 5 minutes. I walked over to the cooler for a drink and saw one of the shelves stocked with 10+ paper bags you would get at a grocery store full of food ( can goods, soup, mac-n-cheese etc. ) labeled FREE FOR KIDS... Blown away with this gesture, I thanked the owner personally for his generosity. It hit me in the heart. Small business owner making a big difference for many in a less fortunate situation. Needless to say, I was happy to cash out and donate a couple dollars to build another bag. I'd like to thank Mike and his team at Katz's for a great lunch but mostly for being great...

My boyfriend and I travel quite a bit for work, and we try to find the best local eats and small businesses to support when we can. Katz Deli was the perfect spot. We ordered a couple of warm sandwiches for lunch at the jobsite, and we couldn't have been more impressed. The small Busy Hill Steak Bomb sammies were exactly what we hoped for - delightfully warm (even after a drive back to the jobsite and waiting for 15 minutes!), flavorful, and messy!

I walked in just after 11am and got my food in 10 minutes, and the atmosphere of the market was picturesque of the classic neighborhood convenience store that somehow has the best lunch. I also really appreciate the customer service and friendliness considering I had never been before. If we are ever in the area again, we'll be back!

TLDR: 5/5 all around, definitely recommend the Busy Hill Steak Bomb with the siracha mayo or...

Have been here a few times and usually decent food for the money. Nice people. Tonight was probably one of the worst experiences ive had anywhere recently. Ordered a special small pizza and a tuna salad. Got there 25 minutes after order guy tells me pizza hasn't even gone in the oven yet. I go back 15 minutes later and it's done. The salad is a tuna sub. Another 5 minutes and I get the worst tuna salad I've ever had. The pizza was raw in the middle. Tells me he's not gunna charge me for the salad but my total came to $23 and change for a pizza that is $14.50 before tax. Tax isn't 60%. I'd go back there for the 3rd time and ask for my money back at this point but I'll just never go back....