Wendy's — Restaurant in Dover

This Wendy’s is prob my least favorite one in this area. It was kinda shady when we walked in and we were ignored due to the employee talking to his “friends” and not waiting on people. So after about 4 to 6 minutes I interrupted them very apologetically. I felt bad interrupting him to actually “work” and he obviously wasn’t very happy with me. He made it clear he didn’t want to wait on us but since he had to he did but very short and wasn’t listening to me at all so our order was wrong. We then dealt with a female (manager maybe??) who had much better customer service skills and fixed our Order and made sure we were satisfied at least. She then disappeared into the back again so we ended up changing our order to TO GO which meant We had to take our food to go to eat in the car with no a.c. (!) due to the atmosphere not being welcoming at all. We felt as though we were intruding and got the vibe that we should leave. So we did so they could get back to hanging out with their friends. I never have had a “GREAT” experience at this location but this night was a little worse than normal. I don’t really recommend this Wendys. Even the food and drinks were not to the standard quality. The soda machines were both down to about 4 choices total due to it not being filled. The nuggets were super soft and soggy almost. The burger was overly topped in condiments so it was near impossible to eat the sloppy mess. And the fries were old and tasted recooked several times. So it was...

I'd rather pour salted lemon juice into an open wound than order from this Wendy's again. Seriously, they mess up my drive thru order EVERY SINGLE TIME. I wish I was joking.

They just messed up my order again today. Ordered four 4-for-4s, all Jr bacon cheeseburgers. They gave me cheeseburgers with ketchup and mustard and onions instead for all of them. Disheartening. No bacon at all.

Also, apparently they don't know what "no ketchup" means. Every time I tell them not to put ketchup on something, they do it anyway. My wife hates ketchup, as does my daughter. It ruins their evening whenever I order from this location, so I'm done.

After numerous trips to this Wendy's, they just can't seem to get it right. I'm truly flabbergasted at the incompetence on display here. I am going to go out of my way to tell people not to come to this location.

"Hey Daniel how's it going?"

"Do not go to the Wendy's near Deltech."

"Okay..."

Worst fast food experience ever, truly. It pains me to say that, as I like Wendy's. But this particular one ruins it for me.

0.5/10 for screwing up my order every time I go there, you get half a point because at least you usually didn't mess up the...

Share my experience do you really want me to. This Wendy's is slower then a snail. I sat in the drive thru line for 34 minutes. When I finally got to the food window the girl was too busy on her phone to acknowledge I was there. I was watching the staff inside they kept looking at the screen at oders like they were clueless and couldn't figure things out. When the girl finally opened the window she was trying to give me someone else's order. When I finally got my order about 15 mins later, I asked for fries with no salt as I'm not allowed to have added salt , they had salt all over them so I couldn't eat them. It even said on my receipt no sea salt as I requested no salt when I ordered. This Wendy's needs to get it together . They are always slow. Maybe they need a proper staff. It's really bad when you have someone sit in line that long and get their order wrong. As long as I sat everything should've been hot...