Coffee Cup Restaurant — Restaurant in Downingtown

Dear reader,

I have meant to visit this restaurant for years. I finally found myself with a Saturday to go and fit their hours. And I was so incredibly excited to try this diner.

However, they were not excited for me to be there.

Let's start with the good stuff. I ordered the mess and an order of their grilled coffee cake. It was a huge serving for the price. Tasted amazing. Pile of eggs and potatoes and veggies. The grilled coffee cake was as great as I hoped for it to be, crunchy and savory and sweet. If it's just about the food, i'm going back every time.

However, now we get to the bad part. I came in at 10am, it appeared to be as their breakfast rush was wrapping up. Waitress were running. HARD and FAST. Nobody was slacking. So I had a lot of grace when I took my seat at the main bar and waited to be served.

And I tried to flag someone down.

And I tried again.

And a third time. And after 15 minutes, with a loud baby on my hip and a giant yellow hat, someone noticed me. They took my order, and I waited about 20 minutes for my food.

In that time I saw another couple come in and sit down the line, get immediately addressed, and served their coffee before mine. I was again, forgotten and had to flag someone down for my coffee.

Even when going to leave and pay, the lady working the register ran from the register to do something else, came back 5 minutes later, and then I could pay.

It just felt like there was 25-30 minutes added to my time here by being forgotten. The restaurant itself while keeping its rustic look, is worse for wear. Many light bulbs are out. Cobwebs. Just...doesn't feel clean or well kept.

So maybe on a different day. With more staff. With a better time, it would have been better. But this just wasn't an experience i want to repeat in an area with so many strong...

Horrible went with my daughter who’s 2! We sat down no menu given...waitress asked for our drinks left came back asked for a order (still no menu) gave her a simple order off my head (because i didn’t have a menu) I ordered scrambled eggs, toast, bacon to share with my daughter. We sat and waited. We saw people get waited, sat, served for a good 40 minutes or more. my waitress never came back to see if I needed anything or update me; by then me and my daughter finished our drinks of course from waiting! NO ONE said anything I saw two tables of 3-4 people sat after me but served before me and I just finally got up to leave and pay for my drinks (yes they still charged for the skimpy drinks)and said nothing! Cook hardly cared he just looked back and shrugged his shoulders “he tried” and my waitress didn’t even bother to come see what happened I was super SUPER dissatisfied and disappointed that is how they treat locals or maybe me and my daughter only because everyone else seemed to be waited on no issue they will never get my business again and I loved this...

I would have to say this place is quite over-rated based on the many five-star reviews online. It wasn't horrible by any means, but then again, it wasn't what I had hoped it would be either. I felt they were quite over-priced for the quality of food. The staff was not rude, just not the most professionally trained. The menu is very difficult to understand, and with that being said, you'll end up paying extra for things you thought were a free option as an add on choice with your meals. They actually charge extra for different kinds of toast, that'll be a first for me, lol. I wanted to love this place, as I enjoy supporting family owned businesses, but something is just not right about this place. I have a funny feeling the owners are never here, and it's basically run by their staff, but I may be wrong. In closing, if your not a foody, lol, you'll probably think this place is wonderful, but unfortunately you'd be wrong. It's just a place to eat a meal, and far from a dining experience. Have a Blessed...