Oishi Japanese Sushi & Hibachi Restaurant — Restaurant in Dr. Phillips

I came in at 7:35 pm tonight and waited until 8:00 for someone to come to the front of the restaurant to ask if I had an order to pick up. This is the first impression and the only time I’ve been here and the reason for the two stars. They clearly knew that I was standing there as there were two female and two males walking about serving others in the restaurant towards the back. No one was up near the front except the sushi chef making sushi dishes. Finally a family of four came in and 4 min later another person came in. So we were all waiting for a while. The woman who came up seemed persnickety when addressing me - she asked if I had a reservation (there was nothing on the google maps location info on the place that requires making a reservation otherwise I would have. The time line showed not busy and a lower than average bar reflecting the volume of people there and potentially the wait. - I came in as a single customer. Since I didn’t have a reservation she said the earliest table I could be seated at would be 9pm. The other folks that came in also did not have reservations (I had asked to see if we might have enough for a table to be set in the hibachi grill area) and all together we would have had enough for a table around the grill. (It would have been 6 of us). The family had young children also who should have really liked the table show at the grill. Apparently, they could only handle one table (which was already in the middle of their meal) and no other tables were being used. And there were no other people waiting for a grill table seat. There were a handful of normal restaurant tables and booths in use by patrons. I was disappointed - mostly for the little guys whose parents I’m sure wanted to get the full complement of the cooking show.

As for food I give the third star even though the miso was tepid. Overall the filet and salmon combo came out quickly, as did the appetizers (miso and salad.) The server was attentive and I felt they (he) did do their (his) best with service once I was seated. The filet was tender and the salmon somewhat thin as a filet but good.

Overall, I took away one star as the staff did not work together to address the people who walked in and were waiting to be addressed; as well as the fact that we were unable to get a grill table - from my perspective, as customers - there was no reason not to showcase the talents of the staff. I might understand that the staff was following some inflexible rules regarding the table assignment and on a weekday (middle of the week) they may not fire up more than whatever they have reservations for. One contrary argument to this is that every other similar restaurant has always strived to make this happen for their walk-in customers even with a...

Came here with a friend of mine and his son when I was in town for work. We're both bigger guys, can eat a lot of food, and I like to order a lot of variety. We ordered a party boat for 4 and still some rolls, appetizers, and nigiri. We also planned to take some extra food home for his wife. The server couldn't seem to get the accuracy of the nigiri sushi orders that I put in. I know they are usually 2 pieces per order at basically every sushi restaurant, so I make a point to check that on the menu and (whichever). I ordered 2 orders of the salmon roe and 2 orders of the unagi.

All of the other food ordered was accurate. The food quality was fantastic. I asked about the nigiri I ordered, and she said it was coming. Then, when it did come, I only got one order of salmon roe. I politely let her know that I ordered 2 salmon roe and then 2 unagi. Up until now, I understood that she made a small mistake - we ordered a LOT of food. What I didn't appreciate was that I perceived a little bit of attitude from her when I was nothing but nice. Even then, I gave the benefit of the doubt and thought maybe she wasn't trying to be rude. I still planned to tip very generously. Then she brought the check and decided to add on 20% gratuity onto our bill - for a party of 3! I understand a restaurant adding gratuity to a party of 5, 6, or more. But I didn't fuss about it. Me and my friend are very generous tippers, and I wanted to leave a note on the check that said, "Enjoy the 20%, you probably would've gotten a bigger tip without adding it in." However, I thought that would be too obnoxious. So, instead, here's my review. We visited December 18th. Hopefully, the server will see this and maybe correct her behavior. I say this because you cost yourself money, I generally tip at least 25 - 35% and this time would've been no different. Adding gratuity to a party of 3 is not okay unless they're extremely rude to you. We weren't being rude.

Also, due to that disrespectful experience here, that was my first and probably last time at this restaurant. There's PLENTY of other sushi...

I can’t make this up how bad the service and chef was. So many mistakes during my dinner. First we reserved for 6:30pm for hibachi we arrived there around 6:10pm as soon as we checked in they rushed us to a table that already started eating and the waitress said about time you guys showed up. We already looked at there menu and prices on there website and was shocked to see how much of a price difference it was. What we ordered showed $54 for hibachi inside the restaurant price but we was told it would be $74 way more then what we were expecting. We ordered and when the chef came out to confirm our order it was wrong. He seemed upset and confused we told him many times this is not what we ordered and he repeated that it’s on the receipt and that’s what indeed what we ordered. After going back and forth with him he called over the waitress and she took our order again. Both times I spoke what we wanted and pointed to it on the menu. The chef went back to the kitchen came back with the same exact order that he had the first time. I thought it was a bad joke but no he was serious. Both the chef and waitress are tell us it’s correct. Just to let you know what the issue was they were saying we ordered salmon when we ordered chicken. I don’t know how you get those two confused. The other guest at our table started to get upset with the mistakes too. Two more times he went back to the kitchen before he finally got our chicken. He seemed very unfocused and made many mistakes during cooking (dropped food many times, forgot to add ingredients and even forgot one customers steak at the end). Two of the guest at our table never got there rice and asked for it twice but the chef just looked confused and forgot about there rice. So after all cooking was done they finally received there rice. I highly recommend not going. Between bad service, bad chef and crazy high...