This location is not accommodating to allergies. They often mess up special orders and not reliable enough to trust for this. I have a major love/hate relationship with this location because I love Mellow Mushroom and was a diehard fan in the previous state I lived in. Previously, I would and have recommended this location for vegetarian, vegan and gluten free. The bartenders and waiters/waitresses here are nice, however someone keeps dropping the ball on orders. I have been going to this location since they opened because how excited I was for it. There was a bartender that knew and ensured my order was correct everytime and after he left, my orders started coming out wrong. It didn't matter if I was dining in or taking out, I was constantly sending orders back and having to wait twice as long for a new pizza or getting home just to have to throw it away. I had a discussion with the managers of this location at one point regarding my concerns so I gave it another shot. My order accuracy was on a solid streak and I started coming again. However, my latest order was not and I didn't know it until I got home and was eating the first slice. I had to throw it away. I did call and make the managers aware and I got my order refunded. My throat ended up swelling up and I'm still waiting for it to subside a day later. I can't keep playing Russian Roulette with this location so I sadly won't be giving it...
Read moreI have been going to this mellow mushroom for years with my family. I love the food, but my visit today was not pleasant. I have 5 kids all under 12 yo. (4 to 11) And 2 of them were given big cup instead of kids cups. I just thought maybe they ran out of cups, so didn't say anything. When we asked for a check it took over 10min for 2 checks and a box that she forgot. Mind you, it was not busy. When I looked at my check I saw she tried to upcharge my kids drinks. When I told her I didn't ask for big cups for the kids her reply was "well I gave them big cups." I replied I did not ask for that. She rolled her eyes and took back the recipe. Another server brought it back to me and took the drinks off. Was fin, I was expecting to just have them switched to kids drinks. We were already over 30min. Trying to leave so I took my recipe to the back to pay. The server we had was back there and ran the card. Not realizing she didn't attach the recipe to the original I walked back to the table. She then walked up behind me and threw the recipe at my fiancé that was sitting at the table. I'm not normally the person to complain. But the attitude over me pointing out the fact that I'm being forced to pay more for something I never asked for just really surprised me when it...
Read moreThe branding of this place is all about how wonderful life can be if you casually ingest consciousness-altering pharmeceuticals.
But for the people, it's a way of life.
Our server was either one of those overworked, dog-tired people you see on undercover boss or on drugs. Five stars for service because despite the fact that they messed up our service twice, I am going to give them the benefit of the doubt. Plenty of benefit, that is.
While the use of drugs is in doubt at the front of house, tripping the light fantastic was most assuredly transpiring in the kitchen. You see, my pizza was supposed to have bacon and onion on it.
There was a sliver of bacon on one slice (out of four) and as for the onion, I think it entirely possible that the chef hallucinated putting any on the pizza. Like he just stared at my pizza, watched an onion jump off the shelf, grow a chipper little face and start flaying itself while uttering how good it felt. Daddy.
I know for a fact this didn't happen because then there might have been more than one slice of onion present. Not a cross section slice. Not a ring. About two thirds of a ring all told.
The entire thing was about 50% crust. No dips offered.
I did watch some sport, though....
Read more