Starbucks Coffee Company — Restaurant in Dr. Phillips

I go to this location several times a week. Every time, I ask for my ice on the side of my drink because I like having a lot of ice but don’t want to pay $6–7 for very little liquid. Almost every time, I get some sort of attitude from a worker. Today, the barista made a comment when I asked about my order, saying, “Well it probably won’t be ready because you just placed it.” Like… okay??? The line was long, and I get a simple drink by the way, so my drink WAS ready when I got to the window. I order online so I don’t waste time saying it at the speaker - just my own preference. But why would it take longer to make a drink I ordered online than it would to make one ordered at the speaker? My friend ordered a Strawberry Açaí Refresher and asked for lemonade in it, and the barista replied, “OK so the Strawberry Açaí LEMONADE, not the Strawberry Açaí REFRESHER,” in a very passive aggressive, condescending tone. the worker who said this was named Taylor. This is not the first time the baristas here have acted like I’m inconveniencing them by simply...

3/5/2019 - Updated to a 3 star review as I was greeted with a good morning and the barista said thank you! I sat here for a few minutes and everyone was being greeted with a genuine good morning. Keep it up!

One star until this place improves. I don't understand how the Starbucks in Winter Garden Village and the other new Starbucks in the Grove can operate with such efficiency, but this one can't.

Last week, I was simply waiting for someone to take my order while the guy assigned to the cash register was cleaning. It's been a very long-time since I walked out of Starbucks without ordering anything, but I did last week.

This store design is uninspired.

I suspect this location doesn't have an experienced manager. I want this Starbucks to improve, and when it does I'll update...

New Starbucks location is constantly packed with customers. The last three times I have ordered from this location it has been wrong. The most recent time I visited, I ordered a breakfast sandwich with no cheese through the drive thru. It was in the morning on Sunday, where there weren't a lot of cars around. The barista gave me the breakfast sandwich with cheese, I gave it back and he made a new one for me. When I opened the sandwich to see if there was no cheese, it was frozen. The barista had given me an uncooked sandwich. I had to park and walk inside to complain about the quality and get a...