Worst Location ever. Just went there to pick up my 12 pc family deal and below are things I have issues with
I opened the lobby door and the employee barked at me "Read the sign. Close the door." And when I just tried to ask him where to pick up from. he just ran towards me to bang-close the door. *Very Rude staff" There was a $20 12 piece family deal sign at the location. I paid $40 for almost the same thing online via KFC website. I tried to ask them if they could match the price at tdrive through window as I have paid double for the same thing, all i got was "Its different". got home and realized that they got my order wrong. I had ordered potato gravy and I just got the regular one. Not driving back for that but just shows how bad the customer service is.
Never going back to this location. You...
Read moreUpdate: I cautiously think they’re improving! I still want to emphasize that the people working here are wonderful.
The staff here are friendly and the food is usually just ok, but half of the time either no one is taking drive thru orders or their doors are locked during business hours. I’m sitting in the parking lot right now at 11 am on a saturday, there are employees inside, their signs are out, but once again, their doors are locked and the staff just pretends to not see me. I’m being honest when I say this is probably the 3rd time this has happened in under 2 years.
avoid this poorly managed location at all costs; there’s a wendy’s facing this store and a popeye’s down the street.
*some doordasher just showed up and can’t figure out how to get in. so they’re taking orders, you just...
Read moreUsed to go here, because Pleasanton KFC sucked pretty bad, but Dublin was almost always great. Then Dublin fell off, and Pleasanton KFC was rebuilt. So we gave Pleasanton another chance, and it was Great. Even for awhile, but unfortunately, the quality just sank into the toilet, and i refuse to give Pleasanton another chance after the TOTAL garbage they served me.
So i gave Dublin another chance, and besides mac and cheese that was great, yet not hot at all, everything was really great. Time of day may factor into how fresh your food is, and eating inside probably increases your chances for higher quality, since you can have any issues fixed and not be stuck at home with practically inedible food. 100x better than what i got...
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