The baristas were great as always, this is a complaint on management which in no way reflects the baristas. No amount or style of them explaining it will fix for what I was told was a management policy. I ordered a trenta tea with no added water or ice and they said it was the manager's policy they can only fill it part of the way. I have never been to a Starbucks location that does this for specifically tea when it's $5 after tax for jamaica (passion) tea which is probably less than $1 buying the tea leaves wholesale and accounting for water prices. This is highway robbery as someone who buys dry tea all the time and sees the prices! Crazy, Starbucks pre-makes jugs of tea a day and can only fill up the trenta less than half when who knows how much they lose on correcting drinks and pouring out the jugs at the end of the day. I'm giving food and service a one star as well because the manager affecting my food negatively is bad service. However props to the baristas again, they are never bad for doing the best job they can within the limits...
Read moreI'd like to address the fact that this Starbucks has to be one of the only store that stays open until 9pm in this neck of the woods (in fact, it may be the only one). When it's late and I'm craving something from Starbucks, I'll take a nice drive down 580 and arrive at their drive-thru where I am welcomed jovially.
I really haven't had a poor experience at this Starbucks, their staff are incredibly friendly and their drink making skills are top notch. I like to switch it up when I am drinking coffee or tea and the baristas nail the drink no matter what I order.
Whether it be a vanilla latte (simple) or a chai tea with light and vanilla sweat cream cold foam on top, the drinks come out perfect. I highly recommend you swing through their area and say hello. You'll certainly get a wave, smile, and hello back!
And again, I'm going to mention... they are open later than other Starbucks...
Read moreI’m visiting here from Seattle so maybe my standards are too high for coffee at this point but I had to have this location remake my drinks because I didn’t get what I asked for. The remade drinks were worse than the originals. I ordered a caramel macchiatos figuring the drink is simple enough, most starbucks can’t mess it up. Well I essentially got a coffee with milk. There was NO sweetener at all. It’s as if they didn’t know vanilla and caramel go into the drink. Id already been through the drive thru twice this morning and didn’t want to go through a third time. Not sure if they are training someone or if someone has a hangover but this is the worst Starbucks I’ve been to. You’d think having to remake 2 drinks would urge someone to make sure they get it right. Now im stuck with 4 drinks that I don’t...
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