It’s not a big name place to begin with, driven by it a ton never really considered it, but when we got a $15 coupon for my birthday month we thought “heck, let’s try it out”. We show the coupon ahead of time to make sure it’s valid, and the server says we have to buy a drink in order to use it. I looked at it back and forth and it doesn’t say that anywhere on the coupon, but whatever, we ordered a sweet tea. She comes back and says we actually have to order 2 drinks, or at least I’m pretty sure that’s what she said, there was a language barrier between us and our server. I asked to get clarification from a manager and the manager said it’s a mistake, it was supposed to say purchase of two drinks, so we need to buy two drinks. Obviously this is a bait and switch by a cheap owner who’s trying to guilt people into spending more money and nullify the coupon. I said that’s fine we’ll leave this is a scam and she said she’d “make an exception”. Whatever.
Food comes out all at once, again, whatever. Tried the “chicken fresh roll” and I kid you not, there was a SLIVER of chicken on this thing. It was comical. It was essentially a lettuce wrap. At this point it was funny.
The sushi was actually solid, but the crab Rangoon was just average.
Finally the bill comes and we give the coupon for $15 off an item and they chose the cheapest item. I asked if it could be one of the sushi rolls, not the $7 “fresh roll”, and they said no it doesn’t specify which entree we decide. Ha! Such a scummy run business that doesn’t want return clients. Deserves to fail like it currently is (place was empty). But the sushi was...
Read moreVisiting Blue Sake has been a tradition whenever we visit Dunedin every year for the Wearable Art fundraiser, but after this visit we won't go back. The service was incredibly slow and our waiter was rude from the beginning. There was almost no one in the restaurant, maybe 2-3 tables with people, but it took more than two hours to get food and it came out at random times. It took about twenty minutes to get waters, so we tried to order appetizers while placing our drink order since it was taking so long, and the waiter informed us that if we wanted to place appetizer orders then we wouldn't get our drinks, he would only do one or the other. We also were not allowed to order additional sake until our current sake was finished so we could give him the bottle, so it took a long time to get his attention and get additional drinks. In addition, two of us didn't receive the rolls we ordered, and when we tried to bring it up we were told that was what we ordered. When we received the check, the amount before we paid was different than the amount after the card was run. On my check, an additional bottle of sake was added after the fact.
We are incredibly disappointed, as this was a long-standing tradition, and even with our comments that night it didn't seem like management cared about their customer service or their wait staff. The food was good, and I'll miss their Golden Shrimp dish, but we won't...
Read moreWhen I got my receipt I just paid the bill because that's what your supposed to do..But I had previously looked at the menu so I knew the prices of everythingSo there was no need for me to look back at the receipt upon payingBut if I did I saw that I have been cheated not once but twice they charge me an extra $1.50 for a glass of Marlow house wine they gave me four small chicken wings Instead of six pieces of chicken...sorry it was not chicken wings it was a portion of chicken wing they gave me four for $8.95 and then they charge me for additional extra sauce that I asked for honestly for the but did not need for the small chicken wings pieces /portions that I received I didn't need a sauce I needed chicken whole wings I felt like a true African AmericanThey didn't even ask me how my food was but the waiter made it his business to ask the people right in front of me out there food was and when he proceeded to walk away I volunteered to say i was good tooMy bill only came to $32 that is nothing but it is something when You don't receive what you paid for especially in such a time of a pandemic and joblessPeople out hereI didn't want to be treated like a individual African-American I would be treated like a customer .And every time I went back it got worseI didn't want to think it was just me But today they show their true colors how they treat Individuals...
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