Bottom Line: The Bagels and Donut were Great!
However, the ordering and pick-up process left a little to be desired. My wife and I went to St. Pete Bagel Co. with the intent to get a 'Peach Fritter'. We were informed that they do not have such a thing nor have they ever (it was on the website yesterday when we went and is currently on the website as of this typing). No biggie, we placed a different order.
The young lady who took the order then said that the order would be ready soon. Not, "May I have a name for the order" or "Here's your order number" or "Someone will bring it out to you" or "Pay attention cause an extremely angry bagel maker will be yelling inaudible words at the top of his lungs shortly." So we went to the front of the shop to get out of the way for other customers.
A few minutes later I heard what I thought was someone being murdered at the back of the shop. I walked backed there to find an wildly frustrated young man yelling loudly. I got back there in time to hear "NOT TOASTED EVERYTHING BAGEL WITH VEGATABLE CREAM CHEESE! TOASTED CINNAMON RAISEN BAGEL WITH HONEY BUTTER! I CANT KEEP SAYING THE SAME ORDERS OVER AND OVER! AGHHH!" After which he slammed his hands on the prep table and stormed off to the back of the store.
Then the same young lady that took my order handed me the bag that was the source of his angst. My order. The only to-go bag there at the time.
I feel that St. Pete Bagel Co. can mitigate this problem by doing one of the following: Take a name for the order so your cook only has to say "Order for Tom" instead of shouting the entire order; which I haven't committed to memory anyway and didn't recognize. Give a number for the order, for the same reason noted as above. Tell the customer where to pick up the order to avoid them (me) being far away if the business decides to stick with the shouting model. Get anger management training for your cook staff.
Again, the bagels were good. Minus the shouting,...
Read moreI was so thrilled when I discovered that Saint Pete bagel and donut was opening a new store here in Dunedin. They make big wonderful donuts and that's what I've always wanted. Their excellent coffee with the donuts has got me hooked. In my bad review of the Wendy's on 580 in Dunedin I mentioned that since they won't honor their protocols and times I'm not going back there just to be turned away because they decided to clean up shop earlier than their posted time. If they don't want to serve breakfast then I'm just going to get it at St Pete bagel and donut their sausage egg and cheese croissant was three times as big as one of their biscuits for the same price and way way better! Get your sausage biscuits at St Pete bagel but it's called a croissant. Update March 30 2024 Only a couple of hours left to get your Easter donuts at Saint Pete bagel in donut a lot of the filled donuts which I love the most are beautifully decorated with peeps jellybeans. NEW: I am issuing a cross~Dunedin notice that there are so many really innovative and what I like to call gourmet grunge Recipes like the ones you see on the gourmet cooking shows and things don’t seem to change very often at many of our local restaurants so I am asking that chefs do specials quite often with really innovative or gourmet grunge items. I’m gonna have my own rating system from now on we’re at the beginning of every review I’m going to say whether I’m bored with this place and they’ll be three degrees of this. Bored, relatively excited, and exciting...
Read moreGood food but not a place I will visit anymore after today. With all the stuff surrounding this pandemic, businesses should be mindful of their customers even more so than ever before. I went in to the store and grabbed my orange juice from the fridge and stood in line. After two customers before me I was asked my order and then when I went to pay I was told that there was no cards taken, only cash. No signage posted at entrance only a small sign at the top of their Ipad register. There is no reason I should have entered this store, handle their product needlessly, and interact over a counter, less than 6 ft from someone who isn't wearing gloves or a hairnet to be more precise. I loved this place. I wont go here again after seeing that they only accept cash. I wouldn't have walked in there and wasted my time, a simple sign at the front door could have shown me you valued my safety during these crazy times. Invest in a register instead of two Ipads for your business. People making the food were not wearing face masks but the...
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