Subway — Restaurant in Durham

Let me start with this I drive from close to Southpoint mall area to get a sub from this spot I use to go to the one on close to 54-55 intersection and I know that this and the other subway are owned by same owner and some other locations as well. So the only reason I use to drive every week to this subway is that the other subway close 54-55 in food lion parking lot was nasty. So I have been coming to this one from past 2 year and I come every week. So the issue I notice is every sub they make they really don’t want to add vegetables even lettus you can count so if you guys are saying on window you don’t accept coupons which I don’t care about you should add all veges for good portion since the price is increased I am not saying extra but the right portion.. then all those Mexican employees work there and I am not American so I am not racist but they are rude no hello no hi and every sub they make just pinch of vegetables again I don’t care about the price. Atleast hire some good employees or train them. Again I am a regular customer abut these subways owned by the same owner are going down the drain not there fault but the rude unfriendly untrained employees so my suggestion don’t eat at this place not a good place to spend your money if they don’t...

What seems like the store manager has an incredibly nasty attitude. Came in at peak lunch times when the line was long & the staff is busy/working hastily. As I was at the checkout counter, another customer came to the front with a messed up order. Store manager took the food from the customer, and went down the entire line loudly reprimanding his staff, with a nasty tone saying “Who made this?!??” “Does anyone know what they’re doing?!!” It was to me, as witnessing over the counter, clearly a mistake/miscommunication as the food went down the line. As someone who worked in food service before, it was incredibly frustrating to see a store manager be verbally rude to his staff IN FRONT of customers WHILE they are still continuously working on the busy line. All the store manager was doing was the cash register - why don’t you get in the line and make the sandwiches then if you know so much? Disheartening to see a staff treated so poorly, can’t imagine what goes on in the back. I wanted to give $ tips to the staff that was directly attacked/embarassed but wasn’t sure how to tip only him, and I bet the manager would’ve...

I've been here a couple times. Really haven't had a bad experience but today I was told that the manager of the store does not accept coupons. They do accept like if you get a deal by email, because I have a rewards card, I may get an email about having $2 off and at this location they do accept. The lady behind the counter was not mean but when she said that it did shock me. I left the store without purchasing anything. So according to subways website the owner can choose to accept or not accept coupons. So I just want to give anyone who may go TO THIS LOCATION with coupons that they are NOT accepted.

This was under subways FAQ:

I’ve seen advertisements for a particularproduct/promotion/price/coupons. Why didn’t the restaurant I visited honor this?

We appreciate your excitement over our promotional products and pricing. You’ll see “at participating restaurants ” somewhere on the advertisement or commercial. Since the restaurants are owned by independent franchisees, the ultimate decision to participate in any particular promotion is at the discretion of...