KFC — Restaurant in Eagle Pass

I went for lunch to order some food and I am never the type of person to judge or leave any reviews, but the service was horrible. I had two cashiers handling my first order because the first walked off without even charging me. I ordered something else and was charged separate and that order was right. They messed up my first order though and had to go back and explain what happened. The restaurant was packed and very chaotic, but I imagine the workers are highly skilled at handling multiple customers and multi task. Anyway, I was returned my money reluctantly from the cashier that attended me. He did not even give me a receipt for the return. I returned to work with my food and my boss opened one of the boxes found one of the drumsticks missing a chunk off it. She did not eat it of course and threw it away. I was highly disappointed since the $5 fill ups are always so good and my go to for lunch when I do not have much money. I am reluctant to return to this place. It has not been the first time this happens. Sloppy work and poor...

Went through the drive through the place was pretty empty, so not busy… they made me still park on the front and wait 10 minutes with no cars in back to attend just kids in a bad mood that decided they can make me wait if they wanted! Really bad Service, they need some adult supervision as they where all unprofessional teens. Then to top it off, I still had to go inside after seeing they attended to other cars after they made me wait for a 7 peace chicken! with no Fries as they said that if I wanted fries I would have to wait 7 minutes and still ended up waiting 13 min!! On a day that was not even packed or busy! 🫠 just Really bad customer service! And the food plain mediocre! Never again will I buy...

The KFC at 1993 Garrison St in Eagle Pass, Texas, has sadly lost the quality and consistency it once had in the 90s. Gone are the days of affordable, satisfying meals for the whole family. This decline seems to be a trend affecting many KFC locations nationwide.

Although there are occasional deals, the app has proven to be of limited use. For a touch of nostalgia, the original recipe chicken is still worth a try, though the temporary promo items can be hit or miss.

Recent visits inside rather than through the drive-thru have highlighted a concerning lack of cleanliness. With local and chain alternatives offering better quality, prices, and upkeep, it’s surprising this KFC location...