Felicia's Coffee — Restaurant in East Greenwich

Service was perfect, especially considering so many places are understaffed. They were polite, responsive, and fast. Owner walks around greeting people, which is nice as well. Pumpernickel bagels are the best. Although one cream cheese packet split between two slices is a bit skimpy, I still enjoyed it. Chai was watered down tremendously, but it's a syrup, so could have just been the person making it. No big. What really destroyed it for me was the noise level. HOLY COW IS IT LOUD IN HERE! There is nothing in here to observe the sound. Seats and couches are leather, no carpet, no curtains, and open floor plan. It's a busy place, but with everyone talking, the espresso machine steaming away, and just the general hustle and bustle, it is so crazy loud and not worth it for me. Great to come, get your stuff, and leave, but definitely not to sit and work, or even chat. My ears are vibrating from the pain. No thank you. Get some carpets or...

Plain black iced coffee tastes pretty good. Not outstanding but better than acceptable. Their specialty drinks are really good and rotate all the time, so they stay fresh. Baked goods are pretty unique here, in addition to your staples. Baked goods have been phenomenal. Egg+cheese sandwich is fairly standard but tastes like they use actual good cheese. Sausage patty is nothing special, but the chorizo is unique and tasty, especially when paired with their portugese sweet bread. Bagels are solid, and so is their specialty cream cheese. Environment is cozy and warm, including a fireplace and couches/lounge chairs. Also have normal tables where you can sit to get some work done. Can get very crowded and busy during peak times. Drive through is easy enough but isn't any faster than just going inside, since they don't have any special efficiency systems like at McDonalds or T Bell. You basically are waiting in line,...

Terrible experience!!! The first time that I went there was last week. The girl that was making my bagel was constantly touching her hair with the same gloves that she was preparing the food. But I wanted to give them the benefit of the doubt because the service was good so I went back again this morning. BAD DECISION!!! I went by the drive thru because it was raining and first, they didn't have the kind of bagel that I ordered (pumpernickel) and it was only 9am on a Thursday. Then, they don't give me any napkins so I had to ask for it Finally, I didn't check my order and when I was far enough not be able to drive back there I noticed that they gave me butter and jelly instead of cream cheese and jelly. So I called and explained it to the manager and she just transferred the cal to another manager the one on the drive thru. Her response was "I'm sorry" and then she just stayed quiet and hang up. What a...