Burnet BBQ #4

I was dealing with this location for over 5 years today I was told they will no longer delivery 10 mins down the road from there Establishment because their drivers get confused with directions . And the worker who deals with the order by phone doesn’t follow direct information that was given so I will no longer deal with this location or other locations due to what happen at this location in east orange. I live 10 mins away and because of the negligence of the workers I the consumer has to suffer and no longer get my food delivered to me because of miscommunication through the worker and the driver mind you I ordered my food tonight at 6:30 PM and my food did not get to me until 8:42 PM because of their miscommunication because of them Rushing fast trying to get through the phone orders and then giving the wrong direction to the delivery guy which made them frustrated so that way they took their anger out on the consumer stated that they made a new policy that they are no longer delivering this far mind you its 10 minutes down the street from them because I have a vehicle and I can drive to the location but sometimes you just wanna stay in the house and spend time with your family and I stated to that gentleman on the phone and I said, I literally live 10 minutes from you guys. I drive to the location , so you just lost a dedicated consumer because of confusion within your own corporation of your workers. because I don’t have to deal with that type of stuff do better Burnett barbecue located East orange New Jersey. The consumer needs this information so that they can understand that they now have to drive to go get their food instead of being delivered because it’s an inconvenience for you guys the corporation to take your time when placing an order with the address and correct phone number not take it out on consumer for your wrong doing. I will not ever come back to any of there locations no thank you do better take accountability when you do wrong don't blame the customer.