Went to cascade location to order 2pc whiting dinner no fries, onion rings, corn on the cob and cashier rung up wrong. Wanted to charge me for Cole slaw, and said it was $2.00 and I only had card no cash. He says to use card needs to be $4.00 or more. I said sonunds like your problem. I have my order of 2pc whiting dinner he turns to the cooks in back and say can you give her the coke slaw, then he says no hush puppies, I said no I want hush puppies, then the cooks in the back came up front and said Cole slaw comes with meal. Had to explain my order again for them to get it right. Then the cashier didn’t bag my food, or give any condiments. If you don’t like the neighborhood then don’t have an subpar establishment. We don’t deserve adequate customer service, we pay for excellent service. So disappointed, come here all the...
Read moreI ordered a 2 whiting piece with fires and drink through grubhub for pickup. I received a message that was ready. Got there. My ticket wasn't even pulled. So, I told the guy my order number, and at least he apologized. Called my number back up, and it's the wrong meal. It's a whiting fish sandwich meal. I just took it because one I was on break, hungry, and didn't have time to go back and forth. Also, another customer had the same issue. Anywho, get back to work, mouth watery, and about to take my first bite. When I say greasyyyyyyyy, and no flavor. It made my stomach turn and upset. The meal came with 10 fries, lol. Overall, I'm...
Read moreCUSTOMER SERVICE WAS AMAZING!! Sometimes it's about the little things I asked for a blue cheese and forgot it, came right back and the guy at the counter already knew why I doubled back we didn't even say to much lol I wasn't expecting that! Plus he was very nice! I was surprised bc nowadays ppl have no care in the world how paying customers should are treated!!! That just goes to show he's a really nice person all around which some ppl lack these days!
The food was fresh too! Y'all have made me a new loyal customer...
Read more