Grisini Market — Restaurant in East Rutherford

DON’T DO IT!!!! Lacking a Starbucks and not wanting to go to Dunkin, I stumbled upon this place (lower level) and wanted to try it out (not from the area). Boy was this a waste. Terrible customer service. Two girls at the counter, one leaning up against it and the other signing to the music over the speakers. One I make eye contact with one, she points to the other and says she will take my order. She smiles (or so it seems under the mask) but I still am never greeted. In fact no one speaks (to me) the entire time. I tell her my order, she rings me up and I stick my card in. No receipt given (and since there was a roll of receipts from previous customers it wasn’t worth asking). No thank you. No it will be right up. Wait on the side. A male employee puts the drink on the counter and walks away. DOESNT SPEAK. thankfully I read the sticker on it and it was mine. awful. Threw it out. Should have looked at the terrible reviews (all unanswered) before going. DONT WASTE YOUR TIME...

This review is specifically for Grisini Coffee on the second floor next to Big Snow. THEY ARE THE BEST! The ultimate best! The customer service is ELITE! The coffee is GREAT and so fresh! The muffins and flat breads are amazing. The employees top it all off. They are the sweetest and most helpful. I have been going to this Grisini specifically for a couple months now consistently and Wow. Customer service and the quality of the coffee is just amazing! You can just tell how dedicated the employees are and I love it!! I highly recommend everyone to stop by, they...

With the understanding this is food court pizza it’s pretty decent all things considered

The NY slice wins hands down and that largely had to do with it being fresh out the oven whereas the spinach/ricotta had been sitting out. So when you’re in line keep an eye on whole pies coming out of the oven and make your choice accordingly.

Service was pretty good considering the line was thirty deep and they were getting rocked. The entire food court was a madhouse this...