Spice Thai Kitchen — Restaurant in East Wenatchee

We went for lunch today and I will say the food was delicious and I would have given a 5 star rating except for the way we were treated by the waitress. When we walked in she greeted us and asked us if we'd would mind sharing a menu. I was a little taken aback and should have said we would each like one but I didn't. We sat down and one of us waited while the other looked and it took more time. She kept coming back for the order and even asked me if I needed more time once and I hadn't even looked at the menu yet! My husband told her it was going to take more time and she left. She came back and finally my husband said with just one menu it was going to take longer. She went and got another menu and plopped it in front of me and left. Then a male waiter came and took over. He was really, really nice and we had a nice lunch after that, and the food was wonderful. Then when we left the waitress was at the front and she was very, very rude to both of us. You would think you could expect your own menu. If she was worried about having to wipe down the second menu I would have volunteered to do it. Anyway it put a bit of a damper on our first lunch out in a very long time. I take some blame for not just saying we would each like a menu from the start, but you really shouldn't have to, and you shouldn't be treated the way she treated us. Might be a while before we go back, good...

INEDIBLE Pad Thai. Worst Pad Thai I've ever tasted; it was flavored with POWDERED PAPRIKA and the noodles were all stuck together and couldn't be pulled apart (see photo). There were only about 5 tiny pieces of chicken in it. I asked for it specifically with NO SPICE, as I have medical digestive issues, and they brought it to me spicy. After a few bites I told the server that I couldn't eat it because they had made it spicy and it would make me sick. Her response was only that she thought I had asked for it spicy, to which I insisted that I had specifically said no spice. She didn't offer to take it away or take it off the bill, so we ended up paying for something that was not even what we ordered and couldn't eat. The pineapple fried rice was completely flavorless, but we didn't complain about that one, only the thing that wasn't made correctly.

The service was definitely lacking as well. Only one server who took about 20 minutes to even take our order when there was only one other table there.

I really don't understand all the good reviews of this place. $60 (2 people) spent...

“Skip this place and just go to the Olive Garden across the street.”

I came to this restaurant with my family of eight on a Monday night. There were only two other people in the restaurant. We ordered quickly so we could eat. We have small children so we know the importance of ordering food quickly to prevent meltdowns. I was disappointed when we had to wait 45 minutes to get our food. It was so bad that I had to get up out of my chair and tell the wait staff to send the food out as it becomes ready. This part I’m not complaining about. I understand that they had a lot of to-go orders and our order had to wait. What really bugged me was the fact that despite all this, they had the gall to charge me 18% automatic gratuity. This was not made transparent to me before we sat down. Nor did the wait staff inform me that the wait would be long because of the to-go orders. I complained to the manager and he took off the automatic gratuity. I spent $174 on food there and was treated poorly. My recommendation: skip this place and just go to the Olive Garden...