We came here to get a quick meal before going tubing on the evening of 02/15/25. I was drawn-in by their smoked sausage option. We ordered a couple of their different fried chicken options for my two sons. My wife and I decided to split a two-meat option, since she doesn't have a big appetite. About five minutes later they called us back to say they were out of sausage. Bummer.
She asked if I wanted just to add more ribs, while I looked at the other choices. I told her 'no' since I didn't really want ribs, and also didn't want anything messy that would get stuck in my teeth. I asked her if she could just change it to a chicken sandwich, and she refused. I asked her if she could just swap in the fried chicken meat from the sandwich, which she also refused. I laughed when she said "I gave you the choices." I told her I already made my choice, and she sold it to me, then backed out. I asked her if she could just change the two-meat platter to just a rib platter, and I would just order a chicken sandwich. She looked confused.
She called over the other girl that was just standing around, and I told her what I had just said. She translated it for the other girl from english to english, and they started pressing buttons on the POS terminal. They got stuck, and had to call the dude from the back, the only person that looked like he was actually working, and he fixed it. This whole process took them about 10 minutes to finally figure out. Then, I saw the same chick that was so flummoxed getting our order, start to start making our chicken sandwiches. I saw her get out a cold bun, and put a bunch of sauce on it, before she dropped the chicken in the fryer. I thought: "Oh no... But, maybe the buns are fresh, and there is no need to toast them?"
I wish... The bun was stale and cold when I bit into it... The chicken was unseasoned, and I heard my son complain "This sandwich is buns." Which in teen-speak, basically means the sandwich sucks. My wife also said her ribs were cold. We had to argue with them to get our drinks, too... And, it was just cans of soda. The same guy from the back, had to come set it straight, and apologized.
I feel sorry for the dude that is carrying this place. He looked like he was doing it all, and the girls he worked with were just there to breathe, and get in the way. I get it, though... I worked in restaurants as a young man, and remember seeing a lot of this kind of thing.
Advice to management/ownership: Promote /recognize this competent man, and do something about the two girls that are costing you money. They either need to retrained, or they need to go. Guaranteed: I am not the only one who sees...
   Read moreI would've given this place 2-3 stars if I were only rating the food. The food was okay but a little tough to get down with how salty it was. Imagine the feeling you get if you eat way too much popcorn at the movie theater. It's like that, only worse. In a meal filled with rice, I don't think you should be able to noticably taste the heavy use of salt. You would have to go way overboard with the salt for this to happen.
I tried my girlfriends meal which was totally different than mine and it was just as salty.
If that were my only complaint, I wouldn't knock them too badly, I could see some people still enjoying the food, but the service was some of the worst I've ever received the workers were super unfriendly. Even when it came time to pay. The guy spun the screen towards me and walked away. I still clicked the 15% tip button for whatever reason, but they honestly didn't deserve anything.
The women who made the bowls was very rude and abrupt. The gentleman who took care of the billing aspect was not rude, but not friendly either.
Needless to say we wouldn't recommend eating here.
On the bright side, they have more customization options than a place like Chipotle and some interesting hot sauces to try out.
Be prepared however to get bad service and possibly nauseous and dehydrated from the heavy...
   Read moreI only got one thing, but that's enough to tell how good the rest of everything will be.
The friend pickles are encrusted in a thin yet evenly coated batter which coats the pickle just enough but doesn't suffocate it as to steal the show away. You definitely know the pickle is there and it makes no apologies.
The spicy sauce paired together with it, doesn't burn a whole through your mouth but It does pack heaps of flavor.. Have to say, the best fried pickles I've had in a long time.
I am pleasantly suprised but also thankful to rediscover something that something places usually get wrong- except this place. They get it right. Check them out. Looking forward to trying more.
On a lighter note. Their atmosphere reminds me of Readding terminal market in philly in the best way possible. Staff was exceedingly friend. Will...
   Read more