Grand Eastonian Hotel & Suites — Hotel in Easton

our destination was the crayola experience 2 blocks away so we decided on this hotel as it was the closest and within walking distance. |after reading many reviews, we were skeptical.|so heres the scoop.|the hotel is old, its been renovated, and the room we had had a very industrial look.|exposed ceiling piping, exposed electrical conduits all on the ceiling.|ceiling looks like i beams that were sprayed over with some kind of foam or whatever and painted white. |did not bother us, it seemed to bother other reviewers.|we had a room in the back with 2 bedrooms, full kitchen, dining area, 2 bathrooms and a large living room area with a small balcony||there is no carpet on any floors. all laminate flooring. again, did not bother us nor the two young toddlers we had as they seemed to like all the space and running around room for their toys.|the bathrooms are modern, nothing old or outdated in the bathrooms.|not the highest end bathrooms, but again, we were fine with them.|beds were ok, sheets, pillows, all ok.|kitchen was stocked ok with dishes, utensils, etc.....stove, microwave, large full size fridge, even a dishwasher. we did not use anything excpet microwave and fridge.|nice cabinets.|the furniture in the dining area and living area, were, well, nothing special nor unappealing, it didnt bother us. we were fine with it.|the dining table large enough for 6 chairs only had 4.|there is one sleeper sofa and a chair in the living room area.|a desk and chair also against a wall.|the balcony is small, but 2 outdoor patio chairs, with a decent view of the river and my grandson especially loved watching the frieght trains roll by now and he could see them easily from the balcony.|there was a fireplace in the room, we did not need it, it was hot outside. |one tv in living area one in master bedroom, no tv in second bedroom with full size bed.|master bedroom had a walkin closet, but light wasnt working.|and thats a big problem in the room, inadequate lighting.|they had some nice led spots but zero lighting in dining area besides a floor lamp, and no lighting in living area except for two tiny spots above tv. if you want to read a book in living area, you are out of luck unless its daytime. lots of large windows offer plenty of light during day.|bathrooms had suffiecient lighting.||one thing, zero pictures or anything related to decor on any walls or any shelving. there were 5 shelves next to fireplace in living area, a few old torn books but nothing on shelves at all, no pictures on walls. strange. first hotel room Ive ever been in without a picture on wall.|again, did not bother us.|if you want a carpeted room this is not the place for you.|the room was like a 2 bedroom condo.|we had no problem with it. for 2 nights it was fine.|pool is indoors, kids had it to themselves, noone was there the 2 times we went. clean. next to pool is workout room with a ping pong table. again, never saw anyone in there, but its there and equipped well.|breakfast is strictly continental.|not like free breakast at lets say hampton inn or fairfield inn, nothing but a few bagels, some small wrapped muffins, 3 types of cereal and coffee or orange juice.|the breakfast area is in the hotels small coffee shop which offers other items for sale for a price. we were ok with cereal bagels and muffins. coffee as ok, kids eat cereal and muffins and milk, so it was all good. if you want a nice full breakfast, not here.|checkin, checkin is at 4 pm and they did not allow us to check in one minute before 4. so either our room was the last room cleaned that day or they just have a crappy policy of not letting anyone check in if room is ready. whatever, while it bothered us a bit since we had 2 small kids who needed naps, we get it. friends of ours stayed a couple miles away in a holiday innexpress and they checked in at 1;45, just putting it out here, if you get there early, you wont get your room. we asked a few times, but got the same answer, sorry, check in is at 4|call the day before to get code to parking lot. punch code in box and gate opens. only one way in, the 2 exits have spikes if you try to go in, so only go in with gate and code.|overall, we had no problem with room, except poor lighting, but the kids liked the space and openess of room. having a full kitchen is great with kids. and the room was in the 225 range and for a 2 bedroom condo, we thought fair p;rice.|its easton pa, not a hopping place, but we were only there for crayola experience. there is a park with swings for the kids across the street...

our destination was the crayola experience 2 blocks away so we decided on this hotel as it was the closest and within walking distance. |after reading many reviews, we were skeptical.|so heres the scoop.|the hotel is old, its been renovated, and the room we had had a very industrial look.|exposed ceiling piping, exposed electrical conduits all on the ceiling.|ceiling looks like i beams that were sprayed over with some kind of foam or whatever and painted white. |did not bother us, it seemed to bother other reviewers.|we had a room in the back with 2 bedrooms, full kitchen, dining area, 2 bathrooms and a large living room area with a small balcony||there is no carpet on any floors. all laminate flooring. again, did not bother us nor the two young toddlers we had as they seemed to like all the space and running around room for their toys.|the bathrooms are modern, nothing old or outdated in the bathrooms.|not the highest end bathrooms, but again, we were fine with them.|beds were ok, sheets, pillows, all ok.|kitchen was stocked ok with dishes, utensils, etc.....stove, microwave, large full size fridge, even a dishwasher. we did not use anything excpet microwave and fridge.|nice cabinets.|the furniture in the dining area and living area, were, well, nothing special nor unappealing, it didnt bother us. we were fine with it.|the dining table large enough for 6 chairs only had 4.|there is one sleeper sofa and a chair in the living room area.|a desk and chair also against a wall.|the balcony is small, but 2 outdoor patio chairs, with a decent view of the river and my grandson especially loved watching the frieght trains roll by now and he could see them easily from the balcony.|there was a fireplace in the room, we did not need it, it was hot outside. |one tv in living area one in master bedroom, no tv in second bedroom with full size bed.|master bedroom had a walkin closet, but light wasnt working.|and thats a big problem in the room, inadequate lighting.|they had some nice led spots but zero lighting in dining area besides a floor lamp, and no lighting in living area except for two tiny spots above tv. if you want to read a book in living area, you are out of luck unless its daytime. lots of large windows offer plenty of light during day.|bathrooms had suffiecient lighting.||one thing, zero pictures or anything related to decor on any walls or any shelving. there were 5 shelves next to fireplace in living area, a few old torn books but nothing on shelves at all, no pictures on walls. strange. first hotel room Ive ever been in without a picture on wall.|again, did not bother us.|if you want a carpeted room this is not the place for you.|the room was like a 2 bedroom condo.|we had no problem with it. for 2 nights it was fine.|pool is indoors, kids had it to themselves, noone was there the 2 times we went. clean. next to pool is workout room with a ping pong table. again, never saw anyone in there, but its there and equipped well.|breakfast is strictly continental.|not like free breakast at lets say hampton inn or fairfield inn, nothing but a few bagels, some small wrapped muffins, 3 types of cereal and coffee or orange juice.|the breakfast area is in the hotels small coffee shop which offers other items for sale for a price. we were ok with cereal bagels and muffins. coffee as ok, kids eat cereal and muffins and milk, so it was all good. if you want a nice full breakfast, not here.|checkin, checkin is at 4 pm and they did not allow us to check in one minute before 4. so either our room was the last room cleaned that day or they just have a crappy policy of not letting anyone check in if room is ready. whatever, while it bothered us a bit since we had 2 small kids who needed naps, we get it. friends of ours stayed a couple miles away in a holiday innexpress and they checked in at 1;45, just putting it out here, if you get there early, you wont get your room. we asked a few times, but got the same answer, sorry, check in is at 4|call the day before to get code to parking lot. punch code in box and gate opens. only one way in, the 2 exits have spikes if you try to go in, so only go in with gate and code.|overall, we had no problem with room, except poor lighting, but the kids liked the space and openess of room. having a full kitchen is great with kids. and the room was in the 225 range and for a 2 bedroom condo, we thought fair p;rice.|its easton pa, not a hopping place, but we were only there for crayola experience. there is a park with swings for the kids across the street...

I struggle to give one star here and only did so because the rooms we stayed in were spacious and comfortable. However this was the only positive while dealing with this hotel. I booked the Grand Eastonian for my June 2022 wedding hotel block. First off, when they wrote my contract up they had the incorrect dates and even year. After reaching out about this mistake, the updated contract still had the wrong dates. Finally the contract was corrected. Secondly, I had guests call and were told there weren’t any rooms left in the block. However, when I called to add more rooms they said there were rooms still available. The person at the front deak apologized and said they “had new people working the front desk.” A couple months out from my wedding, I received a phone call checking in and confirming my reservation. The staff member stated I had 2 suites (which was correct) and the Gold Room, an event room, booked. I explained I never booked the Gold Room and the staff member apologized and said she removed this from my reservation. However, about 10 days out from my wedding, when asking an unrelated question, the sales manager stated she still had not heard about what layout I wanted in the Gold Room. I stated once again I never booked this room and this was apparently taken off my reservation when I spoke to a staff member on the phone a couple months prior. She apologized and stated someone else with the same first name had it booked that night and so when they saw my name it confused them. They also told me this other lady’s full name, which was a breach of confidentiality for that client. When it hit wedding week, I had asked about checking in early about 2 hours so I could get ready for my rehearsal there. The sales manager stated they couldn’t guarantee early check in but would try. She also asked AGAIN about the Gold Room layout. So 3 times I was asked about this room I never booked….I then emailed back saying after all of this unnecessary stress, I would like to check in early as compensation. When I arrived to check in, my rooms were not ready and I had to scramble to get ready somewhere else. Within 20 minutes I got calls that both the rooms were ready…In summary this hotel added much more stress to an already stressful time planning a wedding. The rooms themselves were great however the management was awful to work with and I would not recommend this hotel for anyone for...