Yoshiharu Ramen — Restaurant in Eastvale

Customer service was lacking! For a first time customer, I asked the woman taking orders for recommendations & she just asked which one I wanted to order. Once I placed my order, she said she would bring me my order. There is no indoor seating right now, but they have outdoor seating & a fireplace. I waited 30 minutes before I finally walked to the door again to ask about my order & there it was sitting on a table by the door getting cold. Nobody bothered to let me know my order was ready or bring it to my table which is 20 feet away. They weren't busy, only 2 others dinning outside. So it's not like they were slammed. The food tasted good but the fried food was a little soggy from sitting. The noodle bowl was tasty but small for $13.50. The fireplace was nice for outdoor dinning but the tables were all dirty & didn't look like they were...

Do not go to sit down at this restaurant they only care about the online orders and get those done first. Lady next to me her daughter got ramen she was still waiting for her food after 30 mins still nothing she asked the girl where her food was because her daughter Is almost done. Was told they have a lot of orders. She canceled her order and left.

I had the same situation as well I got my ramen but my mom ordered sushi I was basically done it was almost 30 mins as well until she asked to check and the sushi guy said it will be awhile and to just order the ramen to get it quicker. No restaurant should prioritize online orders that’s ridiculous. Ramen is good though and will get that pretty quick! So advice do not order sushi you will be sitting forever to get it not worth it. They also don’t tell you the wait will be forever if you...

Really bad experience I was waiting there for almost an hour for my food while waiting they messed up on a 3 grub hub orders for customers one man even got 😡 upset because they are not organize nor seem to have any method for seating and waiting incoming and outgoing orders they don really bother to check names or ticket / order status they just make up awsers as they go which makes them make mistakes and that's why they give out the wrong orders. Basically providing service like chickens 🐔 without theirs heads. And when they make a mistake they don't even bother to tell the cook to make the order they messed up on they go on to play inspector gadget while the customer is still waiting to get their food they already gave out to someone else accidentally because they don't check 😒 someone please help this manager manage this...