I paid my check in cash and the pub decided to not give me back my change. Although it was a small amount, it is my money and I expected my change. I did leave a tip and then I asked why I didn’t get my change back. They do that regularly from what they told me They said they asked if everything was Ok. I replied yes but I did not know that a yes reply meant that they could keep my change I have been to many restaurants in Edenton and have never experienced this. They also were not very nice about what my legitimate complaint was. Needless to say that Governors Pub has seen the last of me. I still can’t believe that this restaurant not only has this policy but they but they were quite rude when I asked for an explanation. Whenever I go to a restaurant anywhere, the check comes. I pay it and even if I get a penny back, I want that penny and then I will leave a tip. Apparently, Governors Pub doesn’t believe in giving change back… no matter how small it is. They just keep the change, which is thievery. I write this review only to warn others who this might happen to. Their attitude towards my complaint is what I thought about before writing this review and that attitude sucked. Before you decide to go to Governor’s Pub for a meal, think about what they did to me. I’m sure I am not the only one. I am just the one who got disgusted by both their attitude and the normalization of keeping my change. I abhor them to change their ridiculous wrong attitude towards their customers. I hope they see this comment on their restaurant as a learning experience. Although there are many better restaurants in Edenton, if you should go to Governors Pub, make sure you get your change. Don’t let them...
Read moreAte their yesterday. Arrived right at 12pm as that's when they open. There were 4 in our party and we where told to sit anywhere. Atmosphere was OK and the server took our drink order right away. Several minutes later we all placed our orders. 55 minutes later we got our food and 2 orders out of the 4 where wrong. The two Reuben's were cold. Neither sandwich was grilled as I would expect but served on toast. The server apologized and took the one order back and brought out the correct order however it wasn't cooked the way one would expect. She, like myself, had ordered a Grilled Reuben with Pub Chips, she originally got a turkey and lettuce and I got a very small amount of cornbeef on toasted rye (not grilled) and my Reuben was the cornbeef, swiss cheese and deli mustard. The lady across from me that got the turkey told the server and the server brought her back a Rueben, again on toast, not grilled and there was no thousand island dressing on it. She offered to redo mine but after waiting almost an hour I was hungry and ate what she brought. No discount no nothing. Will never eat their again and any cook that doesn't know how to prepare a Grilled Reuben with swiss cheese, sauerkraut and thousand island dressing shouldn't be anywhere near a kitchen. Others sitting near us also complained to themselves and to us and am not sure if they complained to the server. Absolutely terrible service!!!!! One of the worst I've ever...
Read moreWill not return! We're new in town and could have chosen any of the four other open restaurants within a 5-minute walk. We waited a full hour (not felt like forever or 50 minutes but a full 60 minutes) for a single small pizza and one wing basket. After our food and drink order was taken, drinks were brought to our table, and we were not checked on again for 35 minutes. She refilled one drink and left us alone for 10 more minutes. Upon returning, she said our food would be another 12 to 14 minutes and mentioned that the kitchen had prioritized to-go orders over in-person orders. We then proceeded to watch four or five tables that came in more than 15 minutes after us (including a table that came in 35 minutes after us) be served their food by the other waitress. Our waitress was kind and slightly apologetic. Not sure if her or the kitchen or a combination messed up the tickets but we never should have waited that long and had those who came in after us served first. The fries in my husband's wing basket came out lukewarm and the taste of the food was average. Had our food been served much more timely and tables been served food in the correct order, it could have easily been a three or four-star experience. I have also never been anywhere that charges you a refill fee without noting it on the menu (who charges for a...
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