I've been going to this place for well over 15 years, went there thru COVID to support them and have always been a fan. Untill today. We brought our grandson there to eat as we have since he was born. There all you can eat sushi is what we go there for 30.95 a person, it's a decent price and my grand son just eats some side dish of Calamari or something. Now I get that some people might go there and try to squeeze a third on the all you can eat but I assure you my 7 year old grandson wasnt going to Benifit from my dinner. He did see a shrimp on the plate and asked if he could have one, of course he can and I put it on his plate. With that a waitress or someone blasted me in the restaurant in front of the other patrons telling me if he eats that she's going to charge us for an entire all you can eat meal at $30.95 . I asked to speak to the manager and she said she was the manager, I told her she was the worst manager that ever lived and I was never coming back there. She said that's fine, and I asked her she'd be willing to loose good customers over a shrimp? Mind you he had a diner of his own of Calamari. My wife being the grandma that she is, ordered him a portion of shrimp for him . The waiter of course seemingly embarrassed said that the shrimp portion and the calamari would be cheaper if we made it a kids all you can eat . To make a long story short the manager was a piece of garbage and the waiter I didn't get his name was as solid as they come. There not the only sushi place around or...
Read moreI was absolutely mistreated at Sushi Palace in Edison. I doubt it is the owners fault but definitely the manager is at fault for being disgustingly rude. The food quality here is good but in no way does a manager have the right to tell a customer who paid for everything to “never come back again.” My sister is allergic to shrimp so she sat opposite of me while I ate with my family and the manager came up with no one asking her to and took away my sisters napkin and chopsticks. That was the first thing that made us uncomfortable. We tried to just eat in peace but she kept coming up and asking “what’s wrong” when no one signaled her to come as well as just continuously watching us. She first took away my sister’s things and then demanded that we pay $30 tips when the waitress herself told us they don’t receive the tips given by customers. I loved the food but for the manager who has been there for more than five years (I have been coming here since a child) to completely disrespect her customers who did not disrespect her but instead only insist on not paying a huge tip of $30, I advise you to only go if you want good food and HORRIBLE SERVICE. She even had the audacity to come outside and yell at us to never come back again for the fifth time until we reached our car for a tip the servers don’t even get. I will never go back here again and I do not regret that decision.That one star is for the good food and the no four stars are for the...
Read moreThis is a true review and truly has bothered my and my family. We went to the restaurant and ordered our normal appetizers and sushi. After we got out appetizers our sushi didn’t come until we realized that the table next to us got our sushi. The waiters started arguing saying that wasn’t our stuff until the table next to us realized they didn’t get what they ordered too. The waiters gave us attitude and some of the plates weren’t washed completely which we had to argue saying that it came dirty. After that we got green tea ice cream but this is where it seriously gets bad. I was eating my ice cream when I noticed that my ice cream tasted a bit spicy. Then I noticed that there was WASABI IN OUR ICE CREAM!!! We asked what this was and the manager came saying that it was just probably green tea powder. We asked her to taste it for herself and she declined. Our family was done and we just asked for the check. But once again we were tricked as they put one of our family members as an adult when she is only 10 years old. We got charged extra and they put the age down for our family without even asking us. Even though it was tempting to argue even more, our family just decided not to and left. Completely unsatisfied and will never go...
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