Goshen Coffee Roasters — Restaurant in Edwardsville

Heading to my nail appt this morning and wanted some coffee. Originally was going to swing by Starbucks but the line inside and outside were too long. Surprisingly there was another coffee shop near my nail shop! I was super excited and had my order ready to go! I pulled up to the window and gave the lady my order. First she tells me she doesn’t have the syrup for the banana bread latte (sounds great right? I guess I won’t find out today). I will say she did try to accommodate me by suggesting another drink, but it wasn’t going to be the same. I told her I will just take a burrito then she says we’re all out of burritos. I turn to her and ask well what do ya’ll have? Y'all open at 7a and it’s now 9:30a! She tells me they make a lot of ingredients in house and the weekends are super busy. Sorry not an excuse for me. At least remove off the menu or lead the conversation with what items you don’t have. They have it where you check out the menu before pulling to window so I was expecting to order those two items. Hell if Mondays are like this and weekends are busy what would be an ideal day? I may give it another...

GO TO GOSHEN (avoid the other drive-through coffee spots). Why? Let me tell you...

The coffee is TOP NOTCH, never burnt or bitter, always smooth. This cafe has been a long time coming. So much time, energy, love, sweat, and tears have been POURED into this. It's not just another building that's part of a chain. This establishment is part of a real person's DREAM, not a corporate expansion plan. AND MOST IMPORTANTLY (

Good (overpriced) burrito & great latte, but pickup process is bizarre. I ordered online and waited almost 40 mins to pickup in-store. Never got a text despite numerous signs saying you will once order is ready. I finally went inside and waited at pickup counter for 5 mins with everyone ignoring you. Had to go in line and ask if I needed to check-in just to see my burrito & latte waiting on counter behind register. Super weird, clearly needs a better process. Also the $2 add-on for avocado on the burrito was forgotten, which was not great. I also overheard staff explaining the burritos are delivered to them pre-assembled so they can’t remove any ingredients. If I knew the hot food items were not made in-house I wouldn’t have ordered since anyone can reheat a premade burrito, but to pay $12 (w/missing avo) seems like a joke. Would only visit for coffee again! **update: they kindly issued a refund & clarified that the burritos are assembled at their...