Ardovino's Pizza 2 — Restaurant in El Paso

We were VERY surprised at the service we received, and the managers complete disregard of the situation. On Saturday, June 8th the following happened! Our granddaughter is severely allergic to cheese and her sandwich came out with cheese, and the red colored hair server never came out with it. Our salads didn’t come with apples and we had to ask for them, again! We were taking a pizza home that we paid for and it was never delivered to our table, and neither was the sandwich without cheese. We asked for to go boxes that never came until we asked again. We asked for a bag for our food, it to never came! When we approached the front register to pay, my daughter tried to explain that we still had t received our pizza or sandwich, which was rudely met with “ yeah I know she told me, I’ll comp you a pizza”, with a look of complete disregard on her face! Upon hearing our complaint about our lack of service, even though we left a 20% tip, she replied “people come in here hungry and mad”. It wasn’t about us being hungry this was about lack of service, lack of training, lack of professionalism! My daughter paid over $100 for our meals, and returning back to El Paso after having been gone for 5 years she was looking forward to Ardovino’s. Sadly her experience lacked the wonderful service that this restaurant once had! As we approached the front The manager was dismissive and insulting with her “we’ll comp you a free pizza”. This want about how much we were offered to go away, this is about integrity! This Ardovino’s is managed by a young person who could not care less about customers, her server was nice, but got it all wrong! This young manager and her server need to...

I've been out of El Paso for about 25 years. Prior to that I always enjoyed Ardovinos delicious food. I was all over the country for the past 25 years and recently relocated back to my hometown of El Paso. I of course had to go back to Adovinos and eat some of that nostalgic food from my college days. My god, what a treat, it was as delicious or more than I remembered. I had the caprese salad, meatballs, and garlic bread to start with. Afterward my friend and I split a couple small pizzas. One was green chili with ricotta and the other was meatball. What I love is their meatballs are 100% beef. Both pizzas were so delicious. For dessert we had a nice cannaloni. It has a wonderful mascorpone cheese with chocolate chips. The setting and restaurant was quaint and clean with a nice rustic feel. The service was exceptional and excellent. Highly recommend this place over and over again. Thank you Mike and...

Pizza is absolutely DELICIOUS but overpriced, I mean they can sell 2 times more pizzas if they cut the price by 25% and make more profit. Ok about the drinks, drinks are always overpriced everywhere anyway BUT what I really want to mention is..... one of these days someone will get really sick drinking a 3 years spoiled beer, they do not check or care about the expiration date on their beer c’mon the last time I was there (Resler loc.) I had to return 2 beers (ipa) one smelled really bad didn’t had to tasted the other one tasted so bad so I checked the exp. dates on all of them inside the ref and finally got one that was only 3 weeks old that one was good same brand same beer. So to be even more successful -lower the price for all the pizzas -throw away all the expired beer -Finally greet us with bread on the house (lorenzo’s) recipe or similar and some marinara before ordering our...