BOSS Tenders, Dogs & Custard — Restaurant in El Paso

Went today to boss at 2:36 to get my husband some food for his work lunch, and I usually have a great experience with the employees I placed my order I was firm but spoke properly, the lady ( Barbara) wanted me to repeat the order cause she didn't hear so I got louder and said it a little faster she got it the second time. But as I pulled up to the window she had the audacity to talk to me like I was an employee of hers and had a very crappy attitude she immediately told me to speak slower next time cause that's why they mess the orders up. She had no reason to say anything to me when she heard the order when I repeated it for her and when I tried to explain that I did say it slow and firm the first time she proceeded to cut me of and told me "have a nice day" with the worst attitude and shut the window immediately after. This is unacceptable clearly she had a bad day but when you work you keep your problems at home and you do your job the way it needs to be done. She is the only employee there I've ever had this type of...

Would give a zero but can't. manager is absolutely rude for no reason gave us the worst pieces and made us wait 40 minutes becuase they messed up my original order then they gave our food to another customer on my ice cream I had 4 pieces of cookie dough thats it and then the manager tried to tell me I was lying and this is the second time they do this so I did give them a second chance and they were making ugly faces but the manager sucks the employee who took our order sucked which is so sad becuase the other locations are amazing that and you could tell they messed with out food after we complained it tasted off and was extra chewy i don't know what to do other than write this long rant but I used to think boss was better than canes until the last 2...

Each visit to this location keeps getting worse. I can never get through to them over the phone. I called for almost two hours and no answer. They never greet you or acknowledge you while you’re waiting to order. It seems as if they need more people working. I understand they get busy at times but the customer shouldn’t be completely ignored. I’ve had an argument with the manager once about my order being wrong and he insisted that I made the mistake when I knew I did not. He did not bother to fix the problem or make me feel any better. I keep coming to this location because it is closer to my home but my experiences don’t seem to get any better. I might just need to make the farther drive for better...