Panda Express — Restaurant in El Paso

The food is good but over the years I've noticed that I've gotten skimped on food. I always get the same thing at every panda Express and this one has to be the worst offender. Here's a few of the things I've noticed.

When you get honeywallnut shrimp they will put rice underneath the shrimp to make it seem like you're getting more even tho they charge you and extra dollar and some change for it.

When you ask for teriyaki chicken they will charge you extra for sauce and give you chicken with no sauce on it. I've verified that other panda Express restaurants don't do this.

If you get a bigger plate and you want a decent amount of shrimp you have to ask for two sides of honeywallnut shrimp first or they will fill half of it with rice and put a small amount of the shrimp in the box.

If you ask for extra soy sauce they will only give you one or two idk about y'all but I like my white rice with a lot of soy sauce for flavor.

This review is only for this location and over all the food is great. Panda Express just does it better in other locations hope this...

Great customer service is not a priority here. The employees are not friendly and look mad when they see people walk in.

I had lunch on a Sunday and it was already getting a little busy when we arrived. There were maybe 6 people in front of me and there were about 5 to 6 employees working including the cook. The older lady, maybe the manger (she was wearing a different color shirt) had a bad attitude. She saw that the line was getting longer and longer but yet she would just walk by and make a dirty face. Finally a younger employee came on over from the drive thru and started taking orders.

I had the fried rice with chow mein, the orange chicken, and the chicken with green beans. My orange chicken was soggy and felt reheated, why? Everything else was good.

Oh and the tables were disgusting. Crumbs everywhere and I don't even want to mention the floors. No big deal but I shouldn't have to clean someone else's mess just to be able to...

Terrible experience. Ordered teriyaki chicken, and when it arrived it was plain grilled chicken with NO SAUCE! Called the restaurant to ask whether I should have gotten sauce and was told that ot only comes with sauce if someone requests sauce on the order. Evidently, at Panda Express, teriyaki chi Ken does not mean chicken with teriyaki sauce. And according to the manager I argued with, I shouldn't expect to get sauce on my chicken if I ordered it from any other restaurant. Guess I've been deceived all these years, as every time I have ordered teriyaki chicken at EVERY other oriental restaurant, it has ALWAYS had teriyaki sauce poured over the chicken. WILL NEVER PATRONIZE PANDA EXPRESS EVER AGAIN, not just because of their cra,y teriyaki recipe but because the manager tried to gaslight me and make me believe that I was wrong to expect teriyaki sauce on my teriyaki chicken when I didn't order it with...