This review's for the GameStop at 1830 N Zaragoza Rd, El Paso Tx. I went in to get CoD: Advanced Warfare and talked to the guy Robert or whatever, beard, glasses, kinda chubby. I asked him the return policy, he said unopened box 30 days. I asked him what's the policy for opened box? He said "You to get keep it. Yay!" Obviously this guy needs more work on CUSTOMER SERVICE instead of talking like a wise guy trying to impress the female co-worker that was next to him. He cares as much about the job as his looks and hygiene, which isn't that much. Hey guy, you get...
Read moreAwful and unhelpful service wasn’t willing to call and look to see if another location had a game in stock for me…. This is the reason GameStop will go under and all their employees will be jobless within 3 years… Was going to spend a grip of cash in store and purchase a new console for my son. However because they were not willing to help I drove up the road less than a mile and got what I needed from Best Buy. Bad employees are killing retail. My sales rep at Best Buy was more...
Read moreWent in a couple of times over the last month, from my experience the female employee is very helpful, whereas the guy is not knowledgeable and rude, when it was empty the guy was unavailable, but when it seemed packed the girl came up to me to see how she could help, when i was next up in line the guy attended someone that hadn't even made a line and it seemed like theu were friends from what i overheard, dont go here if the guy is the only...
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