Tortilleria Guadalajara II — Restaurant in El Paso

If I could give a zero I would. Ordered through door dash and I had 2 missing burritos the last time. Called to have them replace when I order again. Put in a order today called in advance to remind them and they were only going to give me one when they owed me 2. Then I get them and I ordered and paid for 1 bean and cheese, one rajas and cheese with beans and one rellano. So I was suppose to get 1 extra bean and cheese for their mess up and I received a burrito that said rajas and it was actually bean and cheese . I would rather go to horizon than get anything else at this location again. Manager is rude when I called her that she messed up my order again and said that “ I packed it my self because I knew I was going to have problems with you”I told her I had 2 burritos that said rajas and she told me no there is 2 bean and cheese.I hope she sees these pictures and realize that she was wrong. What ever happened to customer is...

This is the first mexican food place I went to when moving to El Paso. It is in a small grocery store with some basics and a butcher shop with a pretty large selection. I was pregnant at the time. Fast forward almost 3 years and the woman who works the front counter gets excited and asks how my kids are doing still to this day. To say the customer service is top notch is an understatement.

The food is...omg amazing!!! I bring my family here whenever them come into town.

Must try: carne asada gordita, and their tortas.

Remember, this is a tortilla shop. So buy a bag of them, you wont regret it. Also cool little bit is you can usually see the tortillas being made while there.

I cannot say enough good things about this amazing place run by even more...

Every time I visit El Paso I make it a point to come here. I loved their food and service. Unfortunately, The last times I've visited the place is closed at an hour that say it should be open. Also the chicks at the register where you buy the prepared food are rude and act like your wasting their time. On a positive note the food I get is still good and the dry meat is amazing, the butcher is always nice...