Burger King — Restaurant in Elizabethton

We got a duo for $10 plus 8 piece cheese sticks. Let me tell you about them cheese sticks. Well the first one was kinda ok. Then the next two was so gross 🤢 I had to spit them out. They were flat on one part and round on the other side. The flat part was the nastiest looking and tasting inside of cheese sticks I had ever seen or tried to eat. It had changed color. I called not once, but two times to get someone to pick up the phone. I told the lady that I had just come thru the drive thru and the cheese sticks were no good. She said I would have to come back to get my order fixed. No thank you, I told her I didn't want no more cheese sticks, Not from there. I just wanted to inform them not to sell anymore cause they are bad, no good. She said like they are old maybe. Yes maybe like they are old, done turned bad, sicking bad. A waste of time and money to get what, sick? As much as it is to eat anywhere even drive thru. Come on stop taking the chance of making someone real real sick. Burger King in Elizabethton has more problems than any other Burger King around here. A few days before this happened we tried to get Burger King and they had a sign up saying no whoppers or whopper Jr's. They said sorry we have no meat except chicken . So we went to Dairy Queen for chicken. I believe some of their equipment may have messed up that night, but it was how she said it. About we have no meat except chicken. She didn't say why either. I will say Johnson City's Burger King is next and isn't up to par either. Johnson City's Burger King will mess up your order all the time. Sell you something they are out of, and they tell you at the 2nd window they are out of it after you have paid for it. Acting like you did something wrong for ordering something they are out of. Or they stop selling something, but haven't taken it off the menu. How was I to know if the employee didn't even know that was out when they sold it to me. You have to go to Jonesborough to get good...

The food was okay tonight... Nuggets have been over cooked but eatible, my fries was a little old not bad though.Usually they are prompt and fresh food. However tonight was a hotrible experience. I came through drive thru with a order for 5 ten piece 2 burgers fry and a drink. Guess how long I waited for this food? 37 flipping minutes. I work in fast food and i understand being slammed and short staff which the drive thru cashier claimed was the issue. My issue is i waited that long with 3 cars infront of me and watched 3 different cars get behind me because others pulled off. I waited at the speaker for a good 5 7 mins. There was no scripted greeting just a "sorry for your wait" then silence. After waiting a few seconds i just started to order. I get my order complete and wait the rest of the time in line with one car infront of me at the window. The car had 1 bag of food thats it no drinks nothing but that one bag. My wife then proceeds to ask them "what is your drive thru supposed to be at this your. The cashier immendiantly starts off excusing him and his staff claiming he was short handed and only had 5 people. I hate to tell u my job runs on 3 people during our lunch rush so with that being said i think its crazy how slow they was. To beat it all he couldnt even answer us when we asked what his time was supposed to be he simply said "honestly I dont know" come on now u work there and u dont know? Then we have to ask twice for our sauces because they havent bothered to ask. He hands them to my wife and i say aye man thank you for the sauces. He turns to a coworker saying i cant wait to get off then shuts the window didnt even awknowledge my existance. I doubt ill be back to this location due to kids running...

The service here leaves much to be desired. My husband and I went through the drive through and ordered two meals, a Whopperito meal and a #14, which was advertised on the sign as being an extra large fish sandwich. When we got home, we realized he'd been given just a normal fish sandwich. When he tried to call, he got a fax instead of a person so we drove BACK to Burger King. The worker there asked him for his receipt (which he'd not been given), then proceeded to argue with him about the menu item, saying he was lying -- she actually had to walk around back to see it for herself. Apparently, they no longer sell extra large fish sandwiches, even though it's still listed on their menu. She told him they couldn't change their sign, they'd have to alert corporate to the problem. In the end, they gave him his money back and three bucks extra for gas, but the holier-than-thou attitude has definitely discouraged future visits.

UPDATE 3/27/18: The blond man that works drive-thru on late nights has a serious attitude problem and is EXTREMELY rude. As a paying customer, I actually felt like I was imposing upon him by asking him to do his job, which should not be the case. I know no one sets high expectations for the quality of customer service when it comes to fast food, but at least be civil to the customers, especially when they're obviously trying to overlook your...