Panda Express — Restaurant in Elk Grove

Don’t EVER buy their food just before closing. I went in there 20 minutes before they were going to close and they had five items left and one case. They said they were no longer cooking for the night and they were cleaning. I said well that’s fine. There was hardly any food left in all five containers. I asked if they could put a little extra on the plate they refused. Hi, I also asked if I could get the shrimp and not have to pay the extra $1.50 and they said no. I can’t be for sure, but I thought that by the end of the night they throw the rest of their food away. I surely don’t mind paying for my food but what bothered me the most was I took my food straight home and all of the chicken items were as hard as a rock. Those items had been sitting for a very long time before anyone else had came in to purchase a plate. The food was not good at all. I’m very disappointed, and the lady that waited on me was not the friendliest either. Just beware if you eat at this location because at the end of the night you’re going to eat...

I'm furious and honestly shaken. I've ordered from this Panda location for years, and today I bit down on a hard object in my meal-what looked like a rock or a chunk of cast iron with shiny bits and possible rust. Not a burnt walnut. A foreign object that could have broken my tooth or gone down my throat. My appetite was gone immediately, replaced with anger and disgust.

How does something like this make it into a customer's food? Where is the quality control? This isn't a minor mistake-it's a serious safety hazard. I'm done with this location and will be filing a report with the county health department. If you value your safety (and your teeth), do not eat here until they prove they've fixed this.

Parents: be extra cautious with kids -this could've...

If I could give them a -5, I certainly would. I had 4 online orders for each member of the family. When I picked them up, it was only one order. They canceled 3 orders by email because we placed orders separately. What kind of business is it? How could 5 of us eat one order? What is the rule saying that we cannot order and pay separately? Could Panda show me that rule? and if yes, can post that clearly on the website?

We ended up buying different food for dinner. They wasted our time and our Saturday night. I will never come back and eat at Panda. The service is never good. But this time is the last straw. There are so many other restaurants in Elk Grove. Go somewhere else if you want good service, and the people know how to run a...