Chef Chuck's — Restaurant in Elk Rapids Township

I'm not sure how this place has such a high average. It took them an hour and a half for two pizzas but from what we learned from some regulars that's normal. Okay so we just sat around for an hour and a half even though they said it would take an hour. In that period of time multiple events made me uncomfortable and not want to ever go back. The owner yelled at a customer who had ordered by phone a few hours earlier and the restaurant had dropped the ball and didn't have the pizzas ready. Instead of any resemblance of customer service she got yelled at. Later another man who had also ordered much earlier and was there for pick up. The man asked for an update and got yelled at for simply asking when will my pizza be ready...after that the owner/"chef" started yelling and cussing at his employees. Since it took so long for our food to be ready we were there a little after their close time. There was another local who had earlier told us the wait is worth it. After hearing over and over that the last pizza is in the oven from the chef to the other employees she( the local) walk to the window and asked if that was her pizza and was told that they messed up and haven't made her pizza at all. Again instead of apology or anything, the owner just yelled at his own people and said it will take a while and she should just sit down and wait. When we finally got our pizza we didn't want to stay there and eat. The food was good, or maybe we were just so hungry from waiting so long that anything would have tasted good. Do yourselves a favor and try...

Was great until the new owners took over... "We're not changing anything" they said, "We're keeping everything the same". Yeah, well that was until they wanted to cut corners and CHANGING things to increase profits of the late Chef Chuck's legacy. Use a little less of this, and a little less of that, and oh cut those thinner to increase profits too, then... and here was the last straw for me, THEY JACKED UP THEIR PRICES ON EVERYTHING!!!! Not changing anything huh? 2x 2 topping pizzas and a small sandwich with just pepperoni and cheese should not have cost over $70 but sure enough it did! I was in shock! Then I looked at their menu board and noticed they crossed out all the prices and jacked them up! I will never give them another dime of my money. That's absolutely atrocious price increases, especially when they've been cutting corners and reducing ingredients to increase profits. They said they weren't gonna change anything, that was a lie. They just want to try and get rich off someone else's legacy. Instead of keeping things the same as Chuck would've wanted, they only seem to care about profits. Chuck didn't care to increase the prices, because he cared more about the community than profits. This is a disgrace to his name and his legacy. Shame on...

The pizza was SO GOOD! We also tried their "bread sticks" which was delicious as well. The building is a small building on the main street strip of businesses. My husband and I dined in, which the dining area is just a small 3-5 table area. The wait was not long- we had the Cajun sausage and pepperoni pizza and it was AWESOME!!! There were signs up that said they sell pizza by the slice 11am - 3pm which would be a good option but we got there just after 3 and they are strick on the timing. We shared a small pizza and it was more then enough for...