Simurgh Bakery & Cafe — Restaurant in Emeryville

I go there often but this time it made me say never again. We ordered menemen and turkish breakfast. After waiting a while, we received menemen and there was a hair inside of menemen. After they brought turkish platter which everything was ice cold especially soujouk. It was like a joke i brought everything back and the waitress refund us the money back. The only pleasant encounter was the waitress she was overwhelmed since she was the only one working at a crowded on a busy Saturday right before mothers day. She was so calm and i was sad for her too since she had to deal with all these people. I came to here for breakfast 17 miles away. Question to owners if you know that it is a busy weekend why didnt you plan accordingly and come to help for those poor associates. Never again everytime i cane here the food quality drops more and more!!! I dont recommend at all Update: We got charged twice from the cafe instead of a refund i called to speak with the owner the owner mentioned that she sees only one charge and the second charge is a refund but there was 2 charges on my end. The manner i received from the owner as a customer is shocking. First of all she was kept saying they are all humans at the end so mistakes can happen which is understandable. Yes mistakes happens but this is not the way that you should respond. First of all instead of accusing me as a liar and telling me that you will check cameras for the hair in the food, you should be apologetic instead it is not item being cold or service failure its food safety standard hazard hair in the food. I can easily afford 14 dollar dish my own and i dont need to lie on this. So yoi are more than welcome to check cameras and please apologize from me after you have checked. I wouldnt come 17 miles if i would organize smt like this over 14 dollar egg and this is very offensive on my side. Secondly, yes mistakes can happen but instead of telling me that im very rude and having me more understandable this case you should just apologize and tell me the precautions that you will do in the future to avoid this hazard. Which you did say that the employees wikl wear a cap from now. I think they supposed to do this since the opening arent they? Also i did not swear or rude i was referring you as Madam/Ms. for the entire conversation and laying down my facts. The owner said that she will look into the situation and asked me if i can share screenshots of the transactions. I did. No respond no call and when i call no one picked up then i sent them a text message saying that i need this situation to be taken care otherwise i will report this establishment to better business bureau which is my consumer right to do. She got offensive afterwards and called me saying that im threating her to go business bureau. She also got personal and insult me and saying that im the one that impertinent just because im dissatisfied with all these and asking my refund and additional transactions refund. She was kept saying she is not seeing those charges on her end. I ended up calling my bank and resolving the issue with them. She never said she is not going to give me the money back. She said that she would definitely will issue a refund if those transactions charged after pending but at the end my Saturday only day off ruined because of this cafe. I would tell all my friends that goes there often and guess what all of them are aware of the decrease quality of their food and they already stop going there long time ago!! I wish i just went...

When it comes to finding an authentic Turkish restaurant in San Francisco, Simurgh Bakery & Cafe rises to the occasion, delivering a delightful and memorable experience. From the moment you step inside, the clean and flawless ambiance sets the stage for an unforgettable culinary journey.

The prices are incredibly reasonable, especially considering the high-quality ingredients and the generous portions. The Turkish breakfast and dinner options are rich with a variety of flavors that are as delicious as they are diverse. The menu boasts of both traditional and innovative options, ensuring there's something to satisfy every craving.

The service at Simurgh is amazing. Staff members are attentive and helpful. Their genuine care for customers add that extra sprinkle of warmth to the already cozy atmosphere.

Whether you're starting your day with a scrumptious Turkish breakfast or ending it with a hearty Turkish dinner, you'll be glad you dropped by. It's no wonder we found ourselves returning several times, each visit as memorable as the last.

The Simurgh kebab and Istanbul plate deserve special mentions. They are culinary masterpieces that showcase the rich, savory flavors of Turkish cuisine. The borek is another standout, with its crisp pastry and savory filling. Each bite is a beautiful blend of spices and textures, leaving you wishing you could go back for more.

I highly recommend Simurgh Bakery & Cafe to anyone looking for an authentic Turkish experience in San Francisco. Whether you're homesick for Turkey or simply in search of a delicious meal, you won't be disappointed. I look forward to...

Not one to leave negative reviews but I feel I had no choice. I placed an order for 50 baklava and ran into a bunch of issues. I called the day prior to pick up in the morning to place the order and was quoted $50. They called me back and said they mis quoted and said it would be $60. Then they called again and said it would actually be $90. When I asked about the discrepancy, they told me the owner would call me back. They never did. After 5-6 calls, it was late in the day at this point and I just wanted confirmation of price. I called back again to see when the owner would call and was assured that they would get back to me. Never happened. Since I had no choice because it was so late in the day I told them to move forward with preparing the order which I thought would be fresh baklava. Price was not clear. I got there to pick it up the next morning and watched as they packed half of the tray with pastries from the previous day. They ended up charging me $96.

It was honestly a really disappointing experience. I enjoyed eating the food here but this experience was unprofessional and left a sour taste...