Arby's — Restaurant in Emporia

Went in about 4:00. There was a couple, the only other customers, waiting to order. After several minutes, a young man finally, reluctantly came out from the kitchen and took their order. Then he just stood staring at me and finally said "can I get you?" We placed our order and after several minutes my name was called to pick up. The couple who ordered before us didn't realize their order wasn't ready and attempted to pick up our order. I told the other young man that they placed their order before ours and a woman, who later identified herself as the manager, informed me very rudely that their order wasn't dropped. I noticed our order was incorrect. The second youngster was clearly exasperated, took our food, and returned to the counter with different, still incorrect food. He handled the incorrect fries bare handed, dumped them back in the fryer area, and brought the correct food. I said thank you and the manager very loudly and rudely said "you're welcome. " I was very surprised with the attitude, said excuse me, and she again rudely and loudly said "you're welcome. " I said just refund my money and we'll leave. She continued to say she wasn't rude and told me repeatedly to be quiet. Then she tried to refund $7 more than I had paid, in cash, rather than refunding my card. I asked why she was giving me cash, she again told me to be quiet, said she didn't have an attitude, couldn't/wouldn't refund to my card, and was going to give me the additional $7. I refused the $7, counted out the correct amount, said I had never been treated so rudely at a restaurant, and was again told to be quiet. The second youngster asked about calling the GM and I declined. I was getting very frustrated and just wanted my refund and to leave. There was some back and forth with the manager telling me to be quiet several more times. I did not at any time raise my voice. We left, went to another restaurant, and enjoyed...

Arby's is one of my favorite fast food restaurants but this particular restaurant seemed doomed from the day it was built. Even though the building is probably only 10 years old, it looks much older. It's just not maintained very well. When going through the drive through, we couldn't hear what the cashier was saying. We could barely even tell that she said something at all. The food was what was expected but took way longer than it should have. There was only one other car in front of us and it took about five minutes for them to get their food. When we got to the window, it took another 5 minutes to get ours. The girls inside were just standing around while some unseen person cooked our food. They apparently didn't start ours until we got to the window. I don't really know. It just took way longer than I thought it would. We asked for sauces and got GIANT handfuls of horseradish and pepper sauces. About 4 times what we needed of each. It was way overkill but at least they didn't charge us extra for...

Okay. I'll start. Firstry, ryan, (aka mangler.) ((means in charge) of workers). So ok, ill start. Secondry. RYAN ?Mytooth"SUCK" (Am willing to engage into an a (dalton moment) disscusion about that) is the shineing star of this establishment (2004.) he was Fhenominal!!!!!!10/10! /srs However, where the light shines brightest it must also shine the darkest. Next off, ok so where do i start. Thirsty. (3rdst strret) "12th Stout strreet should listen" UHTHE FOOD IS FROM STRAGNER THINGS!!!! AND NOT FROM THE CRITICALLY ACCLAIMED SUPER 8RD FILM THAT I PERSONALLY DID NOY LIKE BUT TREY DID.

IN.,.,,,conclusion:(idź do McDonalda) i think ryan is an amazing worker but the french dip is not good. roast beef cheese, price, drive...