KFC — Restaurant in Ennis

This is the second time that my order has been incorrect and management or team members have not solve the issue. I went in tonight and ordered a five piece chicken tender and a number 13 chicken mini honey barbecue combo. I pulled up to the drive-through window to pay as the staff member handed me my food I asked her a second time to make sure that they were honey barbecue and she said yes. I arrived home to find buffalo chicken minis in my bag instead of honey barbecue so I drove back up to the store. When I arrived at the store I pulled up to through the drive-through and asked for them to remake the order and I was told that I would eitherHave to receive a refund or they could put me on the list to come by tomorrow when they have them ready. With 45 minutes until close this is absolutely unacceptable you take care of your customers when you wrong them step it up KFC because Popeyes is sounding really good at...

I've made it a habit to immediately handing my food back after receiving it before looking in the bag and telling them they got my order wrong. I've been right the last 5 times i just dont see the point in this restaurant if simple order's are always wrong. Im giving this restaurant 1 star bc it wont allow me to post without at least 1 star but in reality its negative 5 stars it cant be that hard or maybe they just dont care idk! Can we just have the parking lot back that was there b4?? Because I've never heard anything good about this place everyone says just go somewhere else but no i gave em a chance...

Placed our order at the window and was instructed to pull around to the parking area. We noticed another car waiting as well. We waited over 20 minutes and I decided to go in. An employee came out of work area with a bag of food and headed to the drink station. I asked about my order. She said to ask 'them' and left. I approached the counter and overheard an argument between employees in back. One customer walked out. A gentleman and son had been waiting over 40 minutes he said. Obviously there are employee issues that need to be addressed at this location. They don't have to worry about me going back!...