Update - 7/20/24 still a 1 star. My significant other decided to order from here. They didn’t disappoint too much as the order was skipped. No surprise. I waited at home until the pizza was “supposed” to be ready. I enter an empty store with no other customers.
At first the cashier couldn’t find our order. After telling me 2x he doesn’t see the order he finally finds it. So, he turns to his other team member and look at the monitor. He comes back to me and tells me they haven’t started it yet. It will be 10-15 minutes.
I have no clue why I am such a sucker for punishment. Never Never coming to this location again.
Guess what? It was never started
I ordered three pizzas online. I arrived 5 minutes before the order was scheduled to be done. I walked in when the order was “supposed” to be ready and the staff was in high gear. Four members were making food and one was boxing the cooked items as they came off the oven. I stood around for nearly 10 minutes before anyone acknowledged me. The line had grown to several additional customers behind me. It was a delivery driver who arrived that eventually helped me. I gave her the name on the order and guess what?! No order was ready.. it wasn’t even in the oven! Of course I had to wait an additional 15 minutes. The incompetence of this location is stunning along with the customer service. I will definitely be taking my business somewhere else. Expect a good wait if you choose to patronize...
Read moreWost time I have ever had with a Domino's store. I tried to place my order online a few times using PayPal and it would not go through. I know my PayPal was fine too. I had to use my credit card to get the pizza. The pizza was not the best. There was cross contamination with other ingredients because I had a green pepper when I did not order that. In addition, the top of the pizza was smashed into the top of the box. I ordered the spinach cheese bread and it was missing a lot of the spinach. Many of the strips had no spinach at all. I also ordered garlic bites and there were some super tiny ones that I guess could count and a lot of seasoning. So much of the garlic seasoning that it was globed at the bottom of the box and dripping out of the side. Made a huge mess. I made this order to a hotel and the driver called me to come get the pizza. I asked that they leave it at the front because I was not prepared to meet them downstairs. He told me no without any explanation. The website said contactless delivery. How can you guys leave pizza at a front door but not be okay with leaving it at a front hotel desk? I had to rush down to get it and run to the front. In the meantime, the hotel called me to confirm the delivery....
Read moreI was ordering pizza for delivery to a business. I am out of state and called 3 other Domino's in Henderson and each referred me to another location. When I called the location at 530 E Windmill Brandon advised it was out of their area. However, he stated since I had already been advised to call other locations, he said he would take the order EVEN though it was out of their area & I would not have to keep trying to find a location to deliver to the business. Brandon is an employee that went above and beyond--he was very patient as I had no idea what was popular with employees that work at a business. He offered suggestions and made the entire process effortless. Five stars is not enough for the service Brandon provided, I would give him TEN stars...
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