Jersey Mike's Subs — Restaurant in Ephrata Township

THE VERY VERY BEST!!!! Andrew and His Team really deserve a round of applause for their endless dedication to a consistent product that’s out of this world with customer service that doesn’t just meet but far exceeds any expectations, Andrew is a corporate business owners dream when it comes to how He treats customers and also makes sure everyone is a rewards member and receives the most out of their Jersey Mikes Experience, He is the Best manager, I visit a lot of your locations But This is by far the very, very best, I really hope your regional management team recognizes him, and there’s also someone else I’d like to see Applauded for Her work, I apologize I never got Her name, But she’s the shorter caramel skin toned girl with the dark Hair, she is always so friendly and remembers your customers with a smile and is really amazing but wow, The food is good and Andrew really is someone that corporate management needs to give a promising career with every opportunity for promotion and advancement that He deserves, I could see them making him a Regional Manager and making all the stores as good as his and The young lady I just mentioned being something like a hospitality manager There really is such a culture within this specific location that’s worth noting and that all goes back to Management, Andrew really is a star, Your company would be so proud of him, I hope someone within the higher ups of this company reads these and gives him a special recommendation in the corporate offices because He does everything right and deserves their attention and applause!!!!

-A Well...

I came in on July 30th to get sandwiches for my son's birthday. Upon returning home two of the sandwiches were not correct they were missing half the ingredients I ordered and the sizes were wrong. So I called the restaurant back they agreed to do a refund and remake one of the sandwiches. I have yet to receive my $29.83 refund close to 30 bucks and now they are giving me a hard time about getting my refund. I refuse to go back here and I want corporate to do something about it. Upon calling the store they could not help me and they were confused and had no way of pulling up my refund. So I had to call corporate and get a runaround. I'm very pissed off at this local business but they can't even give a customer $30 back without a hassle. Don't worry you will not be getting any more of my...

I’m a firm believer in showing every customer the same value and service. This is not what I encountered when I walked in this place . The lady with tattoos, the butterflies and the rose on her sleeves really shouldn’t be dealing with customers . I’m standing there and she by passed me and directs her attention to the gentlemen that’s after me as if I wasn’t standing in line . Then she rings me up for 2 sandwiches when I ordered one . I had to tell her that wasn’t mine . She gave me my total I payed . While I’m grabbing my drink I noticed how nice she treated the customer after me . Would you like to add a drink and chips , would you like a receipt , etc etc . Be the same with every customer . Btw you should have a cleaner...