Came in for lunch today and made the mistake of forgetting the order my fries cajun style, which is the only way these fries are any good. After realizing that I forgot, I went up the the front, wallet in hand, and asked for my order to be changed to cajun fries. Before I could offer to pay the difference or put in a separate order, the guy at the fryers yells back "Yeah, you want us to give you a milkshake with that too?". I laughed, not really getting the joke, and sat back down.
After sitting for a bit, I thought about it and got on my phone and confirmed that there is an upcharge for this that I wasn't aware of. This told me that the comment was snarky and obnoxious after my honest mistake (that I was happy to pay for given the chance). Feeling pretty insulted, I told them to just give me regular fries, I didn't want the seasoned ones anymore.
I won't be back, and I'll do my best to tell this story when it comes up. Good thing you saved the 3 cents on the...
Read moreFirst time at a Five Guys, we got our order to go. Almost full on a Sat evening. Staff was friendly and service wasn't too bad, we waited maybe 6-7 min for our food. We got large fries, large drink, one Oreo milkshake, one cheeseburger and one bacon cheeseburger. Price seems high until you realize you are getting 2 patties for the regular burgies and unlimited toppings ( we had grilled onions, grilled mushrooms, jalapeños, mustard, ketxhup, pickles & lettuce. The burgers don't seem too large but we were definitely full after finishing all of it as well as the generous portion of fries, both which were really tasty. My burger did fall apart so wasn't the easiest to eat and that would be my only negative. Would like to try the other menu items the next time...
Read moreI really did like the food. Amazing that it's free, not sure how they do that. The only problem I had was that when I went to the bathroom there was a really weird employee just standing to the left of the door staring me down. I'm not sure if they were actually a Five Guys employee but they were wearing some uniform. I glanced at them and they told me to "look out for the sludge". I naturally thought they were just kind of out of it, but I went into the stall and the interior was COVERED in black goo that smelled horrendous. I immediately walked out and the employee person was gone. Not sure what that was but the peanuts were...
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