Pieology Pizzeria Escondido — Restaurant in Escondido

My wife and went to Pieology for the first time last night. We ordered via the online app which was easy. Ordered at 4pm for. 5pm pickup.

When I arrived at 4:45 to pick up the pizzas I was impressed with the look and cleanliness of the restaurant. The staff were super nice and I watched them make and cook pizzas.

Here's where it started to go wrong.

When I got there I was watching them cook and I noticed a pizza that seemed to match my order taken out of the box, cut and boxed and put back on top of the oven. Five minutes, the churro pizza was taken out and placed on top of the box I thought was mine. So yeah, it was our order.

Ten minutes later, just a minute shy of five, my wife's order was done.

I got the pizzas and went to home to enjoy them.

I ordered a thin crust pizza which was flaccid, rubbery and had little or not flavor. And yes, it was stone cold. If you can't time the orders to come out at the same time then keeping them warm is a good idea. Pieology failed at getting even close to that.

My wife's deep dish pizza was good. Hot and well prepared. She said it was good.

The churro pizza, a dessert item, was, well, it was floppy thin crust not cooked enough and then slathered with some kind of weird icing. Eating it was rather like consuming some round rubber sheet sprinkled with cinnamon and the slathered in some artificial icing.

We love trying new things and this experiment was deemed a failure. Failure to set up the order and cook it so everything came out hot at the same time. Failure to cook a thin crust pizza in a manner that left the crust crispy and not rubbery and tough. Total dessert failure. The people were nice and the place was cool but that in no way makes up for miserable food.

I would not recommend Pieology. I know we aren't going back because North County has lots of great...

This review is for vegans, and doesn't apply if you're vegetarian or a meat eater.

Two stars because they can accommodate you if you're vegan...but I wouldn't recommend going here if you are. It's just like MOD pizza (if you've ever been there), but not as good. The only crust they have for vegans is their gluten free crust, which is only 10", and costs nearly $5 extra. So already off to a bad start. They also happened to burn it, which, to be fair, I like burnt crust, so I was actually happy with that.

Now comes the toppings. They have many veggies to choose from, and you can pick as many as you want for no additional cost. I piled 'em on.

The cheese. They have daiya, but I didn't get it. I'm sure it's fine.

The meats. Or should I say, the pleats? Plant based meats. Get it? Heh...crickets...so, they have these vegan meatballs, and they're pretty good. For $1.29 extra, it's not too shabby, but for how much they charge for the crust, they really have no business charging extra for anything else. But I wanted to give this place a shot, so I caved.

All in all, out the door, I paid $21 and some change for a PERSONAL SIZED gluten free pizza with burnt crust. Which, again, I'm cool with the burnt crust, but I know a lot of people hate it, which is understandable.

MOD pizza up north charges $16 for a medium sized pizza with regular crust. Take notes, and Pieology could be a real competitor for good, affordable pizza.

The pizza was fine, but an absolute ripoff. I won't be back, unless I win the lottery or become a sugar baby -- don't cross your fingers, I'm not...

This place normally works out. The pizza is good, and their service has always been satisfactory...until NOW.

Boy did every single worker fall short tonight, and there were 6 OF THEM! They were all very busy, but I'm not sure what they were doing because it most certainly was not taking care in what they do.

The pizzas my partner and I had ordered were placed on the wrong to-go shelf so they were just sitting there for 10 minutes while we waited for no reason. When we got them home, we were shocked and appalled at the mess we found when we opened the boxes:

The toppings were correct on one, but incorrect on the other. The pesto pizza was MISSING THE PESTO (for Pete's sake!) and it hadn't even been sliced properly! Not only that, but it was clear that the ovens had not been cleaned or even swept out because BOTH pizzas were COVERED underneath in old, greasy, grimy, blackened crumbs.

When we tried to call the establishment (during peak dinner hours by the way) it... just.. rang off the hook. My partner went to see if we could get them remade and I continued to call in hopes of reaching someone to tell all this to. No such luck on my end.

My partner arrived and found out that through some incredibly bad-for-business policy, their employees aren't even ALLOWED to answer the phone! WHAT?! Pieology, you have dug yourself into a lovely little hole. It's unfortunate that though the manager replaced the pizzas without a problem, we will NOT be returning. It just...