Starbucks Coffee Company — Restaurant in Evansville

if i could give a zero for the customer service i would ! my 15 year old daughter i sent over to buy a 5x 100 dollar gift card as she walked over and no one acknowledged her, so I walked over and asked excuse me where are your gift cards? She pointed it didn’t tell me where they were. I asked where behind the cups.Thete was another customer that came along behind us to order (but was not ready to order either still deciding ) and she was going to take there order tell us they were there first and i replied my daughter has been here trying to buy a gift card she saw the money in her hand and said we don’t take cash i said well i will pay with card she replied to the other barista i’m not taking her you can, to pick and choose who you serve is wild to me and so unprofessionally she definitely needs to find another profession because she’s not a starbucks employee that i have ever encountered rude and ignorant to refuse service because why???? idk maybe she should start acting like a employee instead of being judgmental towards paying customers. for starbucks to lose 500 dollars in gift cards is insane. Jealous people should not be working or interacting...

Ah yes, this Starbucks location. It’s weird because there’s one quite literally across the street. Why do I bother to continue to visit this location, perhaps it’s the warm bright personalities I’ve grown accustomed to, maybe it’s familiarity, routine of going into the grocery to pick up odds and ends but somehow end up at the coffee shop. The drinks aren’t anything special, but maybe it’s that little extra love thrown into them. One example is the “SUNRISE TEA,” while it’s excessive and a little eccentric, it has an ascetic to it. Looks colorful, bright and comprises of two parts. Will I go back? I kinda have to.

Addendum: since the updated remodel so much has changed. They got rid of all those old baristas and replaced with a new ragtag team of excellent people. That Andrew fellow was always one to be on the lookout for. The fresh remodel is enticing, the service is great as always and the drinks are delicious. Bravo, Target you did...

I’m extremely disappointed with the experience my daughter had at this Starbucks location. She was refused service by the barista for no clear reason at all. She was respectful and polite, yet was treated with unnecessary attitude and disregard.

As a paying customer, she deserved to be treated with basic decency. There was no explanation, no apology — just flat-out refusal to serve her. This kind of behavior is unprofessional, and frankly, unacceptable from any business that prides itself on customer experience.

We will not be returning to this location, and I hope Starbucks takes this seriously. Everyone deserves fair and...