Marao Burgers Everett — Restaurant in Everett

My son order 4 burger for a family at this place on Friday at 9pm he going to the bed at 1 am on Saturday waiting for his burgers and didn’t get a simple call to explain why they can’t doing his order. When he called back on Saturday 07:30, the attendant start lies to him and sad the driver was on my front door, ringing the bells, and called us 12 times, text and left voice mails. we check ours voice machine, text and all nothing from them. I got the phone from my son and start asking the attendant and she changes all she sad to my son and told me they trying to call 4 times and not text or voicemails. Finally. She hang the phone on ours.

Very disappointed.

Very poor delivery service. Needs good...

Terrible service, the food is great but the customer service is the worst they have, it makes it terrible to order food, I called to place an order and their only response was that if I spoke Portuguese, I have no problem with this but I don't speak Portuguese you should have a person in your business that speaks English for this to work, not only this but also to not answer my call the lady who answered told me to wait and hung up on me multiple times until the fourth time I called she put me on hold for ten minutes. My only option was to go to the place since I wanted to eat there, but it is the last time...

I’ll never gonna come back again. They gave me the wrong food, I called them back to ask for them to send the correct food, they said their drivers are too busy to deliver, they offered me to replace the food if I go there to pickup, turns out it takes 50mins back and forth and its almost 10pm. I still try to argue saying they could send me by uber or other delivery service and they denied. As I can see they prefer to lose their loyal customers than doing a little bit of effort to correct their own mistakes. Congrats to the...