Burger King — Restaurant in Fairfax

It was a very bad day when I went to lunch here today. While the line was short it took me 12 minutes to place my order. By the time I reached the window another 11 minutes later, they somehow no longer knew what it was I ordered. After repeating the order I gave them my debit card. While the lady was running my debit card the lady serving me handed me in my bag of food and my drink I looked in the bag and the order was wrong so I ended it back to her for correction. I was then brought my receipt and my card which for some reason had to be processed all the way to the other side of the building instead of at the window. After pulling around the building and finding a spot of shade with the way things had gone I thought I better look at that receipt. I had been overcharged $10.15. as they had already wasted pretty much my entire lunch hour at this point. Without eating I got back into the line which was two cars longer this go round. I ate my food while I was in line to get to the speaker. There was plenty of time to eat the whole meal still two cars from the speaker. I placed my receipt next to the folded up bag with the receipt on it which was the correct amount and took a photograph of the two of them side by side. I did this just in case after ending them both receipts if they did not return them to me I would have now proof of their mistake. Although I was working just a few blocks away this whole ordeal including needing to eat while I was in line took just short of 90 minutes total. All in all my experience at this location was not very good to...

Terrible service. Unfortunately, the speaker working the drive thru barely speaks or understands English. The language barrier made it difficult to order, then she refused to apply military discount to the order when I’ve been to several burger kings in Maryland, New York and various states that apply it. She asked for the code at least 10 times no matter how slow or loudly it was repeated. This held me and my mother up for 10 minutes. Then she refused to take our orders even though it was two people on two different devices. I got out because again, the lack of English made it senseless to go back through the drive thru. I go in and there’s only two people working, her and the pregnant cook. Again, waited in line behind a gentleman who had clearly been waiting for a long time. It took so long I just ordered through the app. She then proceeds to communicate with the Hispanic customers because she barely speaks or understands English. I was there before the Second Gentleman and she took his order before mine. I reached out to customer support and “they are doing to provide some training”

It’s laughable because regardless, they’re short-staffed and taking anyone willing to work (which I understand). Anyway, just go to McDonald’s, don’t bother coming here. The food wasn’t even fresh, all that grief for...

👎 ☠️☢️☣️ Go with the truthful negative review's posted with this one, here - this particular BK has the worst fast-food and/or BK service in the region. First off, it's employee 'base' is not 'diversified'. It looks like a BK that has been taken over by an illegal immigration invasion caravan from Honduras. In which it is famous for it's historically out the ceiling, worst 'per-capita' crime/murder rate on the planet. So, who's to say they are to be trusted at all, in any way, shape or or form, serving food to the general public!? They greeting staff at the front counter are rude. Disrespectful. They obviously do not comprehend the English language well enough to take a food order right, the first or even up to four time's. They say 'huh?' up to 3+ times every time you say something/say what you want and you have to exhaustingly repeat yourself into oblivion, and they STILL get your order wrong. My 'bet' every last 'complimentary' review posted here is either an employee/supervisor/manager/the owner at this BK - or somehow who is somehow related to them that has been 'put up to' posting them - Much better/less risky to be murdered fast food/food service at the MANY different places thru out the region - Avoid this one as if it were the Bubonic/Black...