Biggby Coffee Fairfield Twp — Restaurant in Fairfield Township

2nd visit to this location. First visit had less than pleasant experience from an employee that didn't seem to want to be there. I entered the store and approached the register. Cashier said, "I'll be right with you". I acknowledged as she was sorting out some type of order tickets or receipts. Then she went to wash out a frozen drink blender. After that she asked the other employee who they should text. I'm assuming someone called off and they may have been short handed. She then went back to washing the blender. The other employee was putting on an apron and looking around seemingly getting ready to start work. Neither one acknowledged me standing at the register after the initial interaction. At this point it was approaching five minutes of being ignored. I left, along with the money I was going to spend there. So far I have not been impressed at all with this location. The other big coffee chain is just across the street and happily took my money...

Happy to see biggby expanding in the area. Lived off Biggby in my college years in A2. This location is obviously brand new and still learning. Everytime I have come here drive-thru or walk-in my order has been messed up. I know they are all training and still getting the hang of it all, so I'm being patient. I will say, the cream cheese deal is a bit annoying as they literally put the smallest amount in a cup for a bagel. It's just not enough for a bagel.... Overall, I'm sure they will get better and just happy to see them here for sure! I would just please consider the cream cheese... You guys really don't provide enough at all for a whole bagel. You also don't provide soy milk but other locations do, I would suggest trying to carry soy milk 😊

Recommendations: Butter Bear is my go-to (iced) (Seasonal Drinks always good too!) Mint Chip when in season is great (frozen) Tuxedo Muffin Sausage Egg & Cheese Bragel Strawberry...

I went on the second day of opening, and they had good promotions going on. There were a lot of staff training, and all of the staff were very polite. It was nice to see the franchise owner working along side of the staff and he actually took my order. He was knowledgeable and offered a selection of drinks for my children.

I got the Butter Bear Latte and Maple Waffle bacon, egg & cheese sandwich. Both were delicious. I am picky about my coffee and do not like it too bitter, or too saturated with creamer/milk. This was the perfect mix and the flavor of the coffee is really great! I am impressed and am excited to be a returning customer. I am thankful we have another option for coffee in the township, it's an added plus that it has...