Tropical Smoothie Cafe — Restaurant in Fairfield Township

This location is unreal! It is literally the best! Their customer service support, the quality of their products to knowing me on a first name basis. They stole me from the new Hamilton location after several bad experiences, I literally drive out of my way to come here. My first day trying this location I was sold. I spend up to 509 dollars a month at tropical smoothie so customer service is of up ost importance to me. AP waited on me first and treated me so well I came back. I look forward to his smile and his unique way of caring for his customers. Then by no surprise the manager waited on me the next time and again I was treated like royalty. Yes it's just a smoothie shop but it's not just a smoothie shop they make you feel like your at a five star dining restaurant! I'm...

I recently visited the Tropical Smoothie Cafe at 2889 Joseph Drive while exploring healthier lunch options—and I’m so glad I did! The customer service at this location is truly outstanding. I encountered a few personal issues upon arrival, but the staff went above and beyond to resolve them with care and professionalism. It’s clear that they genuinely care—not just about the quality of their products, but also about the people they serve. It's rare to leave a business feeling satisfied not only with the food and service, but also with the positive, thoughtful interactions you experience along the way. Highly...

This is more of a FYI than a review. If you order a quesadilla and they tell you it “comes with a side,” be aware that side is not included in the price. I went through the drive thru and was told my Santa Fe quesadilla came with a side, so I chose one. It wasn’t until I left that I realized I was charged for that side that I didn’t really want or need. I have been back since, and once again, was told “it comes with a side” but this time I declined it. The food is delicious, no complaints there. I just wish they’d be more transparent that “comes with” equals...