I give this diner NO stars! but unfortunately, I have to give it a star. For the 1st time since COVID -19 began we finally decided to go get some brunch for our anniversary. We came to CT to see a house almost 4 years ago and this Diner was the first place we visited when decided to take the house, it is such a bummer this happened. The atmosphere was great. Our appetizer was great, there is was no complain about the food. However, when we received our main plate. We took a 1-2 bites and realize the rim of the plate was completely dirty. There was old residue from past food on the rim and it was on all 3 plates. It was disgusting! we call for service and the waiter brought the manager. As we are telling him about our dirty plates, he insisted it was our fingers from us touching it. We reassure him that it was not. He told us that it wasn't his issue because the plates doesn't get hand washed but go through a dish steamer. We asked him if we could please get clean plates and we don't mind switching out our food to a clean plate. He told us we needed to pay for 2nd plate, which it made no sense when we told him that there was NO issue with the food, just the plate. He immediately denied our request and walked away from us. We walked up to the check out desk and he demanded us to pay for the entire food that we did barely touched. We called 911 for help. We wanted to wait outside and he storms out to follow us and gets in my husband's face demanding us to pay!! During COVID we found that a threat! He didn't respect protocols. Still with police being there he demanded that we paid $35.00 for 1 appetizer and 3 side salads that came with our meals! and asked that we never came to the diner again. Even the policemen looked very disappointed and unsatisfied with his request. This manager should not be working there, He was rude, unprofessional, & careless! I really hope anyone who reads this review will reconsider this place! What happen to "customers always right" or at least meet our accommodations, we are paying for services!!!