Chevys — Restaurant in Fairfield

A standard chain Mexican restaurant. Part of different brands, including El Torito, Acapulco, El Torito grill, Las Brisas and many more. XRG group owns them.

I don't know, my opinion is really out on them. Need more experiences. We really like the El Torito restaurant in Monterey, ca. They have an outstanding Sunday brunch. The standard menu is about the same as Chevy's.

Really my wife loves this place. The sweet corn is her favorite. Ehhhh. Lol. She always orders her standard chicken flautas. I guess you can't really ruin those, unless you over cook them.

I ordered the super Cinco plate, which includes a chicken enchilada, ground beef taco, chilli relleno, pork tamales and beef enchilada. You have a choice of refried, black vegetarian, or ala Chara beans. I always order refried beans, but I am particular and highly critical about how they are prepared. Creamy boiled to perfection, I miss how the traditional preparation of the beans were done long ago. Of course that is not considered healthy anymore, but some restaurants cook in a manner that is close to that original recipe. I can still taste my neighbor's mother's cooking us lunch with warm tortillas over a gas grill, Mexican rice, pollo or beef asada,. Those were so delicious.

For the most part, the food at Chevy's was ok. The best part of my meal was the chilli relleno, and the beef and chicken enchiladas. The chilli relleno was chessy but not too greasy. Also, it had a kick to it, even though it was just a pablono chilli. I love that. The enchiladas had good texture and ingredients with each bite, The plate included Mexican rice and refried beans, and a scoop of the sweet rice. Rice sticky in consistency, with additions of either brown sugar or some type of syrup.

Chevy's is known for their home made tortillas cooked in a machine near the dining room. Chips are warm and the salsa is good, not too hot.

We had ice tea and watermelon margaritas for drinks. I prefer the standard margarita

In all ok, if you are traveling and you don't know the restaurant scene...

We went for Taco Tuesday last night and it was the worst experience. We arrived and got seated almost right away because I had reservations at 6:30 pm. Once seated it took about 15 min for someone to come over and get us chips and salsa and our drink order. Another 20-30 min for him to get our food order in. We ordered a few different plates and some apps and three of us got tacos. We went up to get our tacos served and everything is out in the open, and there is no one attending the food station at all. The food for 1 is out in the open while everyone is walking by it, breathing, coughing, throwing hair around and nothing is covered at all which is pretty nasty. We were in line for about 20 min before someone came over and asked us what kind of tacos we wanted. The lady serving the tacos was super sweet and I felt bad they are under staffed but you need to have a clean food area and food covered. She said they needed more meat and they were out of pico de gallo mix and the lettuce and cabbage mix for the tacos. So after waiting 20 min in line to get tacos she had to tell us she has to go to the back to make more pico de gallo and salad mix and get more meat. So we waited again about 15 more min. When she came out she served the tacos and we get to the table to eat one of the orders of a cheeseburger and fries had not came out yet. By this time we had ordered an hour prior. The waiter was very rude came by our table once and never came back. We stopped him to ask for silverware, napkins, drink refills, and where was the burger we ordered an hour ago. He was in a hurry and was walking off as we were telling him what we needed. 15 min later the burger came out and our food was cold and the taco carnita meat was soooooooooooo salty we didn't eat it. Everything was horrible from the food to the service. We will never go to...

Being loyal, regular patron at his location, I as reward member felt humiliated, discriminated by Kelani/ KALANI/KAOLINE( not sure of spelling as Oscar- manager spelled it for us in broken English) & her other female coworker waitress. 6/29/2024 we looked forward to enjoying the food, yet waited on table for over 10 minutes( Oscar insists its 2 minutes) for chips, water/ drink being served. Before chips is served , kelani , first asks about the order( not busy time, 70% open tables). Then repeatedly she will disappear and will not serve chips or spicy salsa until we are ready to order. Her coworker waiting our next table, states " I shall let your server know( std practice) but then asks, " what are you ordering", what do you normally order" etc emphasizing " trying to have a conversation" but not bring us chips or water, or our drink. When spicy SALSA requested, they made all kind of excuses which were a Lie as we never had issues before to get spicier salsa, just needed to request. I asked manager Oscar, so he himself serves us at my request to change waitress for our table. We could see Kelani and her other female coworker waitress laughing joking but will NOT come serve us/ our table. She Continues serve other Whites and completely ignored us before she was replaced. On final bill, they ignored to credit my Chip reward account for purchase and slaps us with " Surcharge" in addition to forcefully added gratuity . We do give tips, but this time NO TIP. Complaint has been filed with regional...