Nothing Bundt Cakes — Restaurant in Fairview Heights

Would have gave five stars but my experience wasn't the best. Someone referred me to this place. I"m always down to try to new things. Me and my son walked in there and did not feel welcome at all considering we are African American. The young lady that checked us out act like she didn't want to deal with us at all. I'm like ok whatever. I place my order then when she took by ten dollar bill she started looking at it like its fake then when she gave me my change to dropped it in my hand as if she didn't want to touch me and the change almost fell out my hand, I literally had to catch it before it fell on the counter. It was another customer in there also and he was looking at us like we don't belong there. I see now my kind is not welcome there or my hard earn money. People of color, I don't recommend going in there, well at least for me I definitely will not be going back EVER.I would have gave a five star because the strawberry cream and red velvet was so delicious....

(EDITED)MANAGER HANDLED MY ISSUE TUESDAY .I WANTED TO DO ANOTHER REVIEW BUT I CAN'T FIGURE OUT HOW TO.WHEN I DO I'LL DELETE THIS EDIT AND DO A GOOD REVIEW

CAKES ARE GOOD HANDLING THIS ISSUE HORRIBLE TIRED OFF FEELING LIKE A THIEF BECAUSE YOU KEEP SENDING THE SAME NUMBER ON EVERY COUPON I RECEIVE. BECAUSE OF THIS IT KEEPS SAYING THAT THE COUPON HAS BEEN USED.THE MANAGER AT THE FAIRVIEW HEIGHTS LOCATION TOLD ME THAT THE COUPONS ALWAYS HAVE A DIFFERENT NUMBER THAT IS NOT THE CASE.THIS WAS LAST WEEK WHEN I CAME IN.IN THE PAST MONTH I HAVE PURCHASED YOUR PRODUCT ABOUT 6 DIFFERENT TIMES.THE FIRST 2 TIMES THEY OVER ROAD IT THE LAST 2 TIMES THEY DIDN'T.....YOU CAN SPEAK TO A PERSON AS SWEET AS POSSIBLE BUT YOUR MANERISMS SAYS YOU'RE JUST TRYING TO GET OVER ON US YOU THEIF.....NOT APPRECIATED AT ALL. I'VE BOUGHT TOO MANY IN THE PAST MONTH FOR THIS TREATMENT

First pic is of email sent to acting manager that I'm pretty sure I spoke to last week...

I cannot say enough about the staff that I had the opportunity to work with this morning regarding my online order that never arrived...due to operator error!! Upon arrival at 9:15am we discovered my online order had not been received nor prepared.....but the amazing team turned the situation around within less than 20 min. Minutes later I was exiting with 6 mini trios that were gift wrapped, tagged and ready for delivery as scheduled. Thank you to the owner and staff for saving me and fulfilling my order in the most professional way possible. I will definitely be returning very soon - I...