Charleys Cheesesteaks and Wings — Restaurant in Fairview Park

Having never eaten from a Charlie’s, I wasn’t sure what to expect when my wife chose it for dinner. I generally don’t pick cheesestakes, but after tonight I might start!

First off, the meat is sliced impossibly thin. While this might seem like a small detail, it creates an incredibly soft and chewy texture which invites you to take one bite after another. The layers of meat and toppings (in my case, cheese wiz and sautéed onions) pack so much flavor into the sandwich. I actually needed to consciously slow down to enjoy the sandwich before it was gone.

It was a bit easier to distract myself with the buffet of sides we ordered. The fries were fresh and crisp, delicious both ways we ordered (plain and ultimate—the latter being a delicious symphony of ranch, cheese and bacon). My wife also got some mozzarella sticks (a fun menu surprise!) which delivered on expectations and scratched that fried cheese itch. We even tried the boneless wings, which dramatically exceeded expectations (fried crisp on the outside, and the white meat chicken was soft and pillowy—no hint of sliminess that often accompanies boneless wings).

Beyond just the tasty meal, the staff was welcoming and friendly. One gentleman checked on us multiple times to make sure we had everything we needed. I’m not sure if all Charley’s are this good, but I’ll be back soon after eating...

Today me and my boyfriend were looking forward to having Charley's and I remember seeing a new one in Fairview park. I checked online and it said closed at 9pm on Sundays so we figured we had plenty of time. We got there at like 7:53pm. They seemed to be closing up. We were greeted with a smiling face and he immediately started taking our order. I asked the staff what time do they close and he expressed 8pm. I felt horrible and showed him on google it shows 9pm. I hate being that person to walk into a restaurant right before closing. But all of the staff had positive attitudes, worked together to prepare our order and it tasted amazing. They did not make us feel like an inconvenience (although I’m sure us arriving so close to closing time was a huge inconvenience). I appreciate each and every staff that contributed to preparing our order today and hope they get recognized for...

First, the chairs. So uncomfortable. Where the back attaches it cuts in too narrow for any average person. Second, the food. Barely average, no seasoning whatsoever so if u like a bland sandwich this place is for u. The tangerine part of the tangerine lemonade tastes off, like it was allowed to go bad. Third, service. We asked for fresh drinks minus the tangerine and our nice plastic cups that we paid extra to have were tossed and not replaced even after inquiring. Bare minimum customer service is not good enough. Had to call for a manager because we spent @$40 for a meal after really hoping for better. Should've got...