The manager is unprofessional and the owner is even worse. Only plus side to this establishment was the amazing waitress, who I believe can do much better than this establishment.

Let me start by saying I am not familiar with restaurant regulations/laws required by the state, nor do I feel the need to since I do not plan on opening a restaurant any time soon. That is solely the restaurant's responsibility to enforce.

With that being mentioned, I visited Falmouth with my friend who brought along his dog (a small, quiet dog at that). We were looking for a restaurant that did not mind us having the dog, and the first restaurant we checked with was Liam Maguire's Irish Pub. I walked in to ask the hostess if my friend with a dog could come in as well, she asked if it was a service dog and I said "no, is that fine?" to which she responded yes. I waved my friend inside and she brought us to our table.

We ordered our drinks and our food, and in about 15 minutes we got our food. After a couple minutes of eating (and about 30 minutes of being inside the restaurant, with the dog), we get approached by the manager who asks us if we have papers for the service dog, to which I responded "we informed the hostess that it was not a service dog and she said it was fine". The manager then says "she said you said it was a service dog and if it's not then it needs to go outside due to health codes". My friend said no problem and he proceeded to go outside with his dog. I told her for the inconvenience, there's no way he's paying for the food he got to have one bite out of (it's not our fault we were misinformed and allowed to come in, only for my friend to be kicked out).

Long story short, the manager got the owner involved, who proceeded to yell at us for not wanting to pay for my friends food (saying things like she's going to call the cops, insulting me by asking if this is how my mother raised me). She even had the nerve to call us liars about telling the hostess the dog was not a service dog. After this ridiculous argument, that could have been professionally handled by knocking out my friends food off our bill, she kicked us out. She also attempted to use the hostess' age (16) as an excuse for why she let us in, but I think it's clear it's not my responsibility to tell your employee to double-check with your boss if it's okay.

This entire experience was the most unprofessional restaurant experience I have ever had, and it was absolutely embarrassing. I feel bad for the waitress who was doing an exceptional job. Even the people eating next to us informed us that they wouldn't be coming back after seeing that unprofessionalism.