Subway — Restaurant in Falmouth

I placed an order over the phone and dealt with a guy named Camille. I ordered a roast beef wrap. I asked if it came with pickles, he said there was no standard & I could get whatever veggies I wanted even though online the menu shows it only comes with certain veggies, others you have to select. He asked if I wanted a sauce I said no. I said it a couple times. He told me my total was $11.xx. When I picked it up he said what I ordered is exactly what an Aioli Wrap is so he included sauce! [Is there such a sandwich? I ordered it with pepper jack cheese and all the same veggies that come standard with the online roast beef wrap, except for spinach]. I told him I didn't want sauce and had said so on the phone, he said ya, so he put it on the side. Then he tried to charge me $12.xx. I bet the higher price was for the sauce - he gave me 2 containers. When I reminded him he told me on the phone the price was $11.xx, he said he pushed the wrong button. When I was about to leave he walked by his colleague and said, "crazy." I told him I heard it and he said he didn't say it. His colleague was standing right there near the counter too, I kept looking at her for her to say something, but she stayed silent. You know I'm someone who still wears a mask inside stores because I'm not vaccinated for COVID, older and high risk. I asked the guy when I came in to please not make fun of me. He acted like it was okay, said he appreciated my effort. But then he messes with me and tells his...

I was in the mood to try something new, I ended up ordering the southwest Chipotle steak and cheese. I asked for the sandwich to made as described in the menu no extras. I watched the person make my sandwich, clearly didn't know how to make it as she continued to turn around to look at the menu board. She asked if I wanted any veggies, I replied no, I want it exactly like the menu described nothing added. She even asked if I wanted it heated, well yeah it's steak and cheese. Maybe she was new? She went to wrap it and I asked what about the cheese? She said it's in there. I said I don't see it, she said she added to the steak before heating it. There was no cheese visible and non could be tasted. It was a poor experience, I would have given 2.5 stars but...

I just ordered a footlong tuna TOASTED, the sandwich was completely wrong. No toasted, wrong cheese and when I called to tell them, they just kept telling me they did everything right and I don’t know what I’m talking about(I used to work at subway). There was no apology no compensation just gaslighting me into thinking I’m wrong. Won’t ever be going back. I’m disgusted with how this was handled and the...