SABAIDEE THAI — Restaurant in Farmington

We’ve frequented Sabaidee for almost a decade and while I have no issues with the food for the most part, today is the last day I will go back because of customer service.

Let me explain: every single time we’ve ordered from them, we’ve ordered for a family. As such, every single time, our order is large (read: expensive). Instead of adding it to their page, making it a requirement, etc for payment BEFORE pick-up…they attempt (sometimes) to call you after the order is placed, but before pick up (because of expense). Today, that left my disabled body sitting in 90° full sun heat, waiting for an order I had placed 40 minutes beforehand (we waited at home until it was close to pick up).

*I understand the desire to not lose money.

*I also understand that if you can have online ordering, you can add a “pay now” button…there are PLENTY of restaurants on the area (both small and chain) where you have to pay AT TIME of order.

Until Sabaidee either changes their online ordering to force pay or stop this “we didn’t make you pay at time of order because it says ‘pick up’ but we want payment before we start making it because it is a large order and we don’t want to lose money so we will wait till they show up to get...

This is my first time giving a restaurant review. I’ve been to Sabaidee Thai many times in the past year. I believe that I have a good knowledge of Thai cuisine. This is due to that two of my very close friends are Thai. I have eaten at their home thousands of times and have enjoyed all of it. I do know that the restaurant and a home cooked meals is quite different. I saw review from a customer giving my favorite place a one star rating and thought this was quite unfair. I know that different regions of Thailand have different spices, sour and sweetness to its cuisines. I believe that Sabaidee’s cooking is from The Central region of Thailand. So it tends to be a little bit sweeter, less spicy and have more fried foods than other parts. Pad Thai itself will be a sweater and sour dish, that’s how it’s supposed to be made. So if you’re not familiar with the Thai food you might not know that. The restaurant can also adjust how you would like your food because they make each dish individually. I hope this review is helpful to others. I love this restaurant, it’s a clean and friendly place. The food is great and I highly...

The first thing that caught my attention was the decor. It was not cluttered yet presents as fashionable. The bathroom was very clean and well-kept. A melodic music played ever-so softly in the background, in a language I can only assume was Thai. It really added that exotic vibe that perfected an amazing ambience.

The food was simply phenomenal. Being a food connoisseur I was delighted to find that Sabaidee not only perfected flavor but also balanced texture in their dishes. The vegetables were not over-cooked, a common problem in many dining establishments. Each portion of my food was painstakingly arranged like a work of art, which is another feature frequently over-looked.

My waiter, Lucky, was friendly and courteous. Never did I find him hovering over my shoulder, yet still he recognized those subtle queues that signify the transition from one phase of a meal to another. This ability truly is an art.

Sabaidee is a MUST for anyone. They have brought fine Thai cuisine to Franklin county and I joyfully applaude their restaurant and staff for delivering a...